[Resolved]  Hp Gas — Non Delivery of Gas Cylinder after booking

Address:Amravati, Maharashtra

Sir,
My Code is 601867
I booked cylendre for home delivery on 18-20 days ago but not deliver.to cylendre Whenever i make phone call to their representative, he says tomorrow must be delivered. I am very sorry to say we are facing much problem due to this type of service and it is regular happening with HP Gas Agency...
Was this information helpful?
No (4)
Yes (27)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

Dear Concerned,
My first delivery of Gas for home was 29/12/2007 and Booked for next cylinder 05 15/01/2008.Till now it has not delivered. They are not picking-up the phone. We need to go physically and enquire for the same. Apart from this they are taking extra money also while supplying the gas. Even though they are not supplying at least one cylinder in a month.
My Question is, if there real crisis is going on through out the year. If it is, then how come commercial people are getting the domestic cylinder??? and we are not getting ....Last five days we are surviving with hotel food ...In spite of several humble request they are no provided a cylinder...
Request please advises who is the correct person to contact...or Tell me the permanent solution.
My Gas Agency Distribution

HP Gas Agency
Patini Sales Corporation
97A Arma street
Kolkata 700 009

My Consumer NO 605056
My Contact No.+ [protected]
We Hp Gas connection. But last one month back we have complained about the Regulator Problem. At this stage our cylinder is leackage.
Agency Name : Akshaya Gas Service,
MIDC, Dombivali East, Dist Thane
Consumer No. 608679.
My Mob No. [protected](Off).[protected](Res).
I had booked one cylinder on 16-01-08, and on several reminders it was not delivered and we have to collect it from the Gas agency ourself on 24-01-08. Now the second cylinder was also in use from 16-01-08, and the booking person at the counter says that we'll book your cylinder after 22 days from delivery date i.e 24-01-08. Also after that we have to wait for 15 days to get delivery. Now can you tell me how a family can cook food on one cylinder for more than a month's time. Kindly intervene and get my cylinder booked and delivered to my new address, which follows asap. My Consumer No. is . 507295, and agency code is 96477-0, Wini Gas Agency, Patiala.

Mohinder Pal Goel
# 7, Baba Balak Nath Kunj,
Dhammo Majra,
Nr. 24 No. Phatak,
Patiala 147001 PB
M: [protected]

Laxmi Entp. — Non delivery of booked Gas cylinder

sir, my conumer no. is 690667 with laxmi entp. near Pandwala more, najafgarh, n d -43. I had booked a cylinder complaint through telephone on around one month, but till date the concern gas dealer did not deliver to me refilled cylinder. These above type of problem I faced so many times in winter season.

Therefore you are requested to please lookafter the problem and solved the same as soon as possible.

shivender singh
I stay in chembur my consumer no. is 609923. I am sorry to say Your gas distribution system is worst than anything. Moreover the representative of our branch dont have so much courtesy to at list respond to the consumers call. I have booked my gas on 05/02/08 till today the cylinder has not been delivered. I called them on 29/01/08 they told me u will get after 2 days wen I called them on 5th they told me ur gas has been booked toaday so u will get after 8 days. Wat a ?? & wen I called them today the lady who picks up the phone dont have little courtesy to answer to my Question .After repeated calls shetold me that there is a shortage of gas cylinder.I[censored] people have shortage of gas cylinder why do u entertain more customer & moreover HOW DOES CYLINDERS ARE GIVEN IN BLACK?? IS'NT THERE ANY SHORTAGE NOW.?? This is not done. Pls take a serious action against this
i am a resident of secunderabad.i have hp gas,the agency name is shreya gas agency.Their service is worst.we booked the cyclinder 20 days back,and still they r telling today we are going to get.And we we enquiry through phone they say,ur getting within 2 hours,and its happening since 15 days.Today its 20th day,when we went to agency and asked them,they have the same answer,that ur going to get within an hour.I guess something they r playing with customers.
I booked gas for home delivery about one month ago but till today 13,feb. 2008. it is not deliver. Whenever i make phone call to their representative, he says tomorrow must be delivered. One my booking they have give this cylinder to someone else. I think this agency is having very very poor service. Even the persons who are dealing are having very rude behaviour.CUS.NO.-206286
My Gas Agencies name-prateek gas agencies-NEWAI,DIST.-TONK,RAJASTHAN
Birbal.Luniwal, Qr. No.2003 Apala Niwas-II BANASTHALI UNIVERSITY-304022 RAJ.
I booked HP gas for home delivery on January 07th but till date on 09.02.08 not deliver. I make a call many times to their, any time they told send tomorrow. One day I asked direct to approach, they told" ur cylinder deliver on Jan 22nd but till now i am not received cylinder. They were deliver cylinder to hotels and tea shop and so on. As a govt. Why did not take action to that gas agencies? I am expect for take the action to that agencies. pl do to the needful.
My consumer no. is 622274

SAVITHA GAS AGENCIES
18/2, SURENDAR NAGAR, 1 st ST,
ADAMBAKKAM,
CHENNAI-88
HELLO SIR,

WE R FACING LOT OF PROBLEM BY GETTING CYLINDER . YOUR SERVICE BRANCH IS CALLED 'DUGA AGENCY ' IS IN WORLI KOLIWADA ,WHEN WE WOILD LIKE TO BOOK OUR SECIND CYLINDER THEY DO/T TAKE COMPLIENT SAYING WE WON'T ISSUE COMPLIENT BRFORE 21 DAYS. NOW I JUST NEED TO KNOW IF ANY ONE NEED CYLINDER WITHIN 25 DAYS IF( 1ST GOT OVER )ON PRORITY BASIS THEY SHOUL PROVIDE .
BUT THERE STAFFF IS NOT PROPER ANSREBLE .WHAT WE SHUD DO I NEED TO COMPLIENT AGENTS THESE.
SIR ITS MY HUMBLE REQUEST THE PLZ DO THE NEEDFUL ABOUT THIS AGENCY. OR I WILL C THAT MY HOLE COLONY WILL SINGED LETTER ( THOSE WHO HAS HP CYLINDER ) & SEND IT TO YOU. SO U CAN TAKE ACTION AGENIST THESE.
THANK
MRS.PRABHU

Hp gas refill cylinder — undue delay in delevery

hi,
its been almost 20 days when i make an booking to get refill cylinder against bk no. 10276 by Sur Suman Gas service pooth kalan delhi. my consumer no. is 16454316. this is second time i am reporting the delay in service. i hope this time a satisfactory action will be taken by you.


regds
[protected]
I am a customer of Hindustan Petroleum Corporation Limited through Singla Gas Agency Phul Town District Bhatinda State Punjab Consumer Card no. 606532 I have booked reffil of HP LPG gas cylinder through internet dated[protected] Booking nO.44199 But till date[protected] I have not recieved any reffil of HP LPG gas cylinder I check my status of reffil through internet the delivery of refill of HP LPG gas cylinder is ok by Delivery Order no.189389 but till date i have not recieved any LPG gas cylinder. Please sugest me what can I do against Hindustan Petroleum Corporation Limited & Singla Gas Agency Phul Town District Bhatinda State Punjab

With Thanka & Rgards
Savita Kohli
jolly.[protected]@gmail.com

Quick Gas Services — Delay in delivery of gas cylinder

I am a consumer having Consumer No 613416, staying at Uttarpara, West Bengal booked a gas on 18.1.2008. Till today on 20.2.2008 I did not get the delivery of cylinder so. This is not first time happening, it happens to every custumer for several time. After booking the time, every time we had to phone or track with the shop owner and they are responding with bad manners & behave. So I have no option except complaining to you.

Thanks
Pal

HP Gas — No door delivery service in my area

No door delivery service in my area!
Hindustan Petrolium Gas
No door delivery service in my area.
sir,
this is to inform u that i am a consumer o[censored]r product, Sr. Manager of ESSAR Oil Refinery division residing at ESSAR Township only. my consumer number is 9105, the name of the distributer is Shree Sakti Gas sevice, teenbatti, Jamnagar- Gujarat.
sir ,
i want to say that i have booked gas one month ago(date: 23/01/2008) but i have not recieved yet. when i make a call to above said agency they replieid that i will send you tomorrow, but his tomorrow didn't come till today.
Indian Oil & Bharat Petrolium gas agency every day comming here to distribute his product but HP gas agency no comming ,We don't know what is the actual Problem?
when i confirmed from some internal sources i got to know that they supllied all cylinder to the other purpose.
Request for urgent necessary action.

Earliest response on above issues will be highly appreciated.

Thanks
BidyutChakraborty
[protected]
Hello sir,

I am resident of Hyderabad. I take "HP GAS" from "GOPAL RAO ENTERPRISES", I have booked for the second cylinder on 25/09/2006, at that time they have given me the ref.no: 5606159 and waiting list No: 418.

When I asked the dealer last weak they said that the cylinder is not yet come. How much time it will take.

let me know.

Thanking you,

Yours truly,

Dr.R.Narender
Cell No:[protected]
I had booked HP gas reffiling from padrauna Gas Agency,padrauna,uttar pardesh on 08.02.08 but till date as 23.02.08 not recd even i have shifted new in this area last three month before every time late delivered from this agency.

my mo. no. [protected]
Non Delivery of Gas Cylinder after booking

I booked gas for home delivery on 23 Jan 08 on phone I asked about the booking number but I was not given and neither cylinder was reached up to 15 Feb then I again called to agency then he said your demand has not been book till today and I am now booking you demand. When he was asked why demand was not booked on 23 Jan 08 then he said he did not know
Now the question is how long a gas cylinder will provide cooking gas whether it will provide gas for a month or two or three ? and what is the use of having second cylinder which is lying empty for a year ?
I am very sorry to say we are facing much problem due to this type of service and it is regular happening with HP. My Gas Agency Distributor code is 16325100

Waiting for reply


Agency name :- Panwar Gas Agency

SHOP NO.6,SECTOR-14,RAJ NGR.,GHAZIABAD(UP)-201101
GHAZIABAD, Dist. GHAZIABAD, UTTAR PRADESH - 201001
Email : panwar.[protected]@hpgas.hpcl.co.in
Phone :[protected]
HP is not providing proper GAS refilling service to customers. In market we can easily find that, (1) Legal card holder: - GAS refilling cost 310/- delivery period 20-40 days &
(2) Without card (Black market) GAS refilling cost 450 to 500/- delivery period same days.

HP Gas — No Response From Distributors

Iam the consumer of Ms. Anand Gas ,Jaipur, HP Gas, Cons.no.120454.Iam unable to contract them for booking of gas as there phone keep busy /keep ringing.
Moreover your Toll free no.1716 is also not getting connect? Then how can I book my refill?
pls help me with my query -i want to take the dealer ship of the hp gas agencey --so how i can start pls let me know from scratch

thank u
Sir,
I booked gas for home delivery on 16.02.2008 but till today it has not delivered. Whenever i call to their representative, he says it will take another 15 to 20 days to deliver. Last cylender delivered to me on 31.01.2008. I am very sorry to say that the company like HP Gas is taking more then 45 days to deliver a gas cylender to the costumer. Please expidate the metter and take sutable action against the defaltor and arrange to deliver gas cylender as early as possable. The address of the distributer is as below.:-
Panwar Gas Agency
Shop No. 10, Sector 14,
GDA Market, Raj Nagar
Ghaziabad
Ph. Nos.[protected]
[protected]
[protected]

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Hindustan Petroleum Corporation [HPCL]
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    41%
    Complaints
    3735
    Pending
    0
    Resolved
    1528
    Hindustan Petroleum Corporation [HPCL] Phone
    +91 22 2286 3900
    +91 14 1274 0087
    Hindustan Petroleum Corporation [HPCL] Address
    Petroleum House, 17, Jamshedji Tata Road, Mumbai, Maharashtra, India - 400020
    View all Hindustan Petroleum Corporation [HPCL] contact information