[Resolved]  Hp Gas — Four Days for an additional Cylinder

I am a consumer of HP Gas under the dealer M/s ISHWARLAL MOHANLAL PARIKH agency in New Panvel, Navi Mumbai.

Pls. ensure them to strictly follow the timing from 8.00 am to 6.00 pm to ensure the customers convenience rather than theirs.

I wanted to get my additional cylinder. I am ready to pay the necessary charges also. After 2 initial visits in February, again I visited there with all my documents (on March 7th). They said that there are no company papers available, and told me to come by the next day. (What will the poor consumer do for that? If company is not issuing some papers, why we are spending our time for the same.) Then I spoke to their owner, he told me you will get it by Tuesday (March 31st) I waited there for more than 1.5 hours for their madam to come as instructed by one of their employee. Then she came by 4.15 and told me that the day is 31st of March. So they have already closed accounts and nothing will be happened. I told her that the owner assured us so. She connected him with the owner. Then owner asked me "R U a stupid to come by March 31st?? Come by next saturday. (Pls. do remember March 31st is not a holiday)

I don't understand, as I can produce all the documents and money how they can reject it? And for this thing how many Leaves I need to take more? All the employees and owner is behaving very bad to customers.

Pls. ensure them to avoid such kind of postponement to avoid such National wastage of time and money. And kindly assure them to behave properly to all the customers as this is indeed a service to the society rather than a business.