[Resolved]  Hp Gas — Transfer not happening

Hi,
I am a hp gas customer, my number is 622972. I am trying to transfer my gas connection from badlapur to dombivli. I have submitted the legal transfer documents 2 weeks before, at the badlapur hp agency. They said they would be sending a sms containing some code, which i need to show at the dombivli HP agency, and they would do the needful. Still no sms has reached me. now Even my cylinder has exhausted causing many problems. I am consecutively calling from last 4 days to the badlapur agency to send the sms, but they keep on saying their system is down and cannot send the sms. The dombivli agency says they cannot do any anything till the sms code arrives and there is not other option to do the procedure. We are facing a lot of problems for last 4 days, without gas.

Please do respond.

Regards
Ratan