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HP Gas - customer care and phone system is very bad...

 
107 Reviews
User
  sahdiul shaikh
many times call on hp gas booking but not response ..
Complaint comments 106 Comments     Updated:
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Comments

N
User
Suresh  
 

Very Very Worst service From HP Consumer GAS Distributor - HP Consumer Gas

I have a HP consumer GAS connection in MARUTI GAS SERVICE - NAMAKKAL - TAMILNADU - INDIA. They are providing gas cylinder every 50 days once. This time period is so long. I don't know the datealis about booking time period b/w two consecutive booking. But this 50 days is too much. If we ask new cylinder before 50 days they won't provide. The indian Government must inform the proper rules about consumer gas service prcocedure to customers. In most of the places the Distributors will sell the cylinders with high price in BLACK MARKET. I think for this reason only they are increasing the duration b/w two consecutive bookings.

Regards,
Suresh.
 

additional cylinder - sudha gas agency

sir/madam, i ashish tyagi from tuticorin consumer no.632033
sir our dealer had not giving us addtinoal cylender from last one year i asked more then 10-12 times but he blacked all plz pay little attention toward's that .
plz repply soon .
ok thanks sir .
your's
ashish
N
User
Koti  
 

No response to customers - HP Gas

Hi,
i went to Praveena Gas agency in Hyderabad at Chintal.They will not provide the information to the customer & they will not give proper response also.
 
customer care and phone system is very bad...
many times call on hp gas booking but not response
 

NOT EASILY REACHABLE, NOT CUSTOMER FRIENDLY, NO ON TIME DELIVERY - HINDUSTAN PETROLEUM LTD- GAS AGENCIES

I am having only a single cylinder connection and whenever i wanted a refill i am not able to reach any of their phone numbers . It is always engaged . I am a working proffessional and i have to spend my time to go their place which is nearly 2 km away from my house to book. Also you have to face a unsavoury welcome from them, the way they speak, i dont know how these people were selected .

It takes nearly 21 days for refill . What will be the position of a single cylinder household? and i can see the delivery boys deleivering the cylinder which is booked on my name to another household in black market .

kindly look into it seriously or i will be disconnecting my services with HP .

my consumer no - 621365
saveetha gas agency - adambakam, chennai -044-22445656, 044-22446619.

The irony is you will not be able to reach these numbers even after office hours. They have set like that
 

the worst excuse ever - HP Gas- Ludhiana

where is the friendly gas- HP _ when you see one please show me too, exspecially in Ludhiana.
I went to Kaypee Gas Agency near Jagroan Bridge to get a "transfer in " from another city.
I met a rude face saying that she cannot issue cylinder because she does not have "paper" to type the transfer in, saying it wil take one week to get the paper. Absolutely rideculous!!! people like these should be put in jail and the gas agencies taken away from them but as things would be she would have STRONG political connections. God help india from the indians.
 

miss using dom cylinders - hp and all gase

dear sir miss using dom cylinders in hotel, bar diwali mela stall ord factory chanda and ord factory chanda canteen using dom cylinders sir ple take action
 
I am ankit.I have came from allahabad to ghaziabad my gas company is vashanio gas service in allahabad.Which was sealed by D.M. what can I do piease give me contact no.
 

Too much delay in delivery - Priya Gas agency - HP

I have booked cylinder on 8-12-2008, on that day they have told me within 10 days can expect cylinder ( we are 6 in family members ) One cylinder can be used upto 30 days only after that we can't. In this situation, they are taking too much time till today, I have not received the cylinder - very poor response from preya gas agency (slapped the phone much irritating one) - tiruvottiyur, near by people are getting cylinder regularly, we are new to this area (also we have enquired the delivery man he told that "no bill available in your name". but past seven days daily, I have received the information from preya gas agency that I will get the cylinder today itself, but no cylinder has been delivered. we are in crysis, kindly help us to get the cylinder in stipulated time.
 

Don't have manner to talk with customer - HP Gas

Amrapali Gas Agency, chinchwad based distributor for HP gas. There owner/manager dont have manner to talk with customer also he dont have knoledge about the product and status of requests made. Dont have to listen to others, its shameless to have such manager/owner.
 

WORST CUSTOMER SERVICE - HP Gas

I have a HP GAS connection vide Consumer No-610553, at HP GAS DEALER :SMRUTI GAS, 194, Bapuji Nagar, BHUBANESWAR, ORISSA.The aforesaid dealer is turning deaf ear to any complaint in any mergency case in last couple of months.I have sent my complain through this forum one month before, as the dealer was not responding and registering complaint.Rather the staffs misbehaving when we are persuing them about our complain.Everyday they are telling we will definitely send our mechanic to check your connection.They are also not delivering refill cylinder timely.The office phone is showing busy always, so it's really difficult to lodged a complaint at the time of need.Please take appropriate action as this became a regular feature of this dealer.
 
am agreed on above complaints . Staff is irresponsible and don't have manners to speak to costumers.
hp gass vadgoan sherry lady ms archana is very rude.she don't have manners to speak to customer, sending gas delivery purposely late .
N
User
Domdeo  
 
Dear Sir,

We are customer stay in Malad & wants to book a cylinder. The phone is not working for this number 022 - 28809198 & the number 022 - 28820783 always busy.
 
Pelican Gas Agency Tel No.-01122750415/22751976 are not working since one week. Iam not booked my refile.please give me solution.

Ashok Goswami
Booking No-621121
A-253, New Ashok Nagar
NEW DELHI-110096
 
Dear Sir
I have applied for second cylinder on 22.08.08 at Bhutadi Zampa Vadodara (Gujarat), but still there is no responce from your company
Details of the requisition are as follows
Customer ID : 624842
Requistion no: DBC 497, 16th Register

Please do the Needful.

Regards
Dr. Ashvin K. Patel
 
I had reuqested for a Second Gas connection on April 2008. Till date I have not recieved it and whenever I walk into the HP gas station I get no response on this.
I had applied the same at maruthi gas agency ( HSR)
Customer ID:618722
Booking ID: 2112

Please look into this.

Regards,
rohit
09900134899
 
Hi

I want a new gas connection, Bharat Gas .
But Distributor is telling me that i need to wait for 1-2 month .
I heard that new connection takes no time as per GOVT. .
Kindly clarify .
I want to take new connection from Bharat Gas, Hinjewadi .Pune
My phone number is 09011669356, 09011076101.
Kindl lend assistance .
Thanks
Yashpal
A
User
Anirban  
 
I also have the same pain with HP gas supply with the agencies. Plss pay attention AUTHORITIES.
N
User
Edwin  
 
I had booked my gas and received today i.e. 13/08/09 But the gas supplied was without a seal, and the cylinder seemed to feel empty. i asked the gas fellow to give me a cylinder with the seal. he managed to bring one with a seal which didn't look very genuine, any ways he said that he would check the cylinder for leakage and he pulled the seal in such a way that the seal came out fully without breaking. he kept the cylinder and wanted to take back the seal so that he could cheat someone else.

please ensure that you look into this matter, and take prompt action against them so that we are not cheated.

Edwin.
N
User
shyam  
 
dear sir,

i have a connection in my village but i want to change the connection from my village to present living city that is hyderabad.
can it possible? if so, please send details to my email id.

my village : khammam
now:hyderabad.

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    HP Gas - customer care and phone system is very bad...