[Resolved]  Hp Gas — HP Gas booking systems and customer care is very bad!

iam in west mambalam, iam using the HP gas. the man who was supplying the gas, asking the Rs 20.if i asked the reason, he blackmailed that he won't supply the gas at proper time.this was keep on going long time.i don't know where to complaint.
please take the complaint. if not i will go to customer court.

Thanking u.
venkat

I have booked Gas cylender on 22/10/2010 through phon no.[protected]. But it has not been delivered so far.I request you to take necessary action immediately my connection No. 613562

Dear Sir
I am prasenjit Modak, residence at grafa, solok pally, Kolkata-78 and a HP gas cutomer since 2008.Consumer no:614644.Last wednesday dated 27.10.10 i have received a gas cylender booked on last week.After receiving the gas i have seen gas was continuously leaking and whole home was spread a bad smell.After that I had lodged a complain my nearest dealer ANUKHAN FUEL SERVICE, sontoshpur at 4.30pm.They told me that sent a technician.but they didnot come, and at 6.30pm i m trying several times to their office phone but no one had picked the phone.Then I called emergency HP gas service.At 9.15pm a good technician has come and see the serious issue.And write down a slip to change the gas.Yesterday a delivery man has come and change the gas.

So I kindly request you that see the serious matter and take action against the careless dealer & his stuffs.I have full faith on your service and expect good service in future.

Thanking You
Prasenjit Modak

Dear Sir,
I am customer of the Tyagi Gas Service, Nand Gram, Ghaziabad (HP Gas) since 1996. Before some times Tyagi Gas service has surrendered him and hand over the charge of gas suplies to the Pawar Gas Service, Raj Nagar, Ghaziabad.
My Gas consumer Number is 605784, I have booked my gas on 26.10.2010 and they have said that you have collect the gas cylender within a week. But niether they have provided the gas nor they have contact to me. After that I was booked my gas cylender on 08.11.2010 and they have told me that you did not booked your gas on 26.11.2010 and we booked your gas on 08.11.2010 and you collect your cylender within four days. After passing the Five days after booking the gas cylender, they could not sent the cylender up till date i.e. 12.11.2010. I have two cylender and they are empty now on 12.11.2010. You tell me what is the reason not to provide the gas cylender up till date. you kindly confirmed me at my mobile No. [protected].

Dear Sir,
I have booked Gas cylender on 27/12/2010 through phon no.[protected].But it has not been delivered so far.I request you to take necessary action immediately my connection No. 608684
gaurav gas agancy Sec.20 noida.

thanx
vinod kumar

Dear sir' we thak you for solve my complaint [ refernece no. 10037371 ] and i hope this problem will never make in future thanking you Rajjak Mohammad consumer no.59381 tosham diss. bhiwani haryana

dear sir' i want to active online booking of hp gas so kindly active it as soon as possible i am thankful to you

DEAR SIR, WE ARE THE USER OF M/S JAYGAS, DUDHALI, GANGAVESH KOLHAPUR-416002 TEL.[protected], OUR CONSUMER NO.600862, WE HAVE BOOKED FOR REFIL ON DATED 30-12-10 BUT TILL DATE THE CYLINDER IS NOT DELIVERED. AND ON JAY GAS IS ALSO NOT RESPONDING.
SO PLEASE CALL THE DISTRIBUTOR AND ASK THEM ABOUT THE REFIL SYSTEM. PLEASE REPLY US AS SOON AS POSSIBLE.
DEALER CODE IS 11372800
THANKS

OTARI RAJENDRA
KOLHAPUR

Dear Sir, , ,
My name is Davis Samadhanam my H.P gas consumer no is 612242.. and my distributer is UDYAN GAS COMPANY... sir i am costomer from 3 years and still i am not getting my cylinder at home.. every month i have to go to distributer office.. mostly i am residing outside for office work.. my mom dad are unable to get cylinder from there.. nowadays after booking they said we will end your home and they are not sending the cylinder at home.. there is lots of corruption in UDYAN GAS COMPANY, RANJHI, JABALPUR.. full of black marketing... cylinder is easily available to hotels for 500 rs.. plz solve this problem... and free us from black marketing...
thank you
Davis Samadhanam
costomer no 612242
mobile no.-- [protected]

dear sir' i have a gas clyender and tha consumer no.is 60537 mungipa gas service i am verry sad for hp gas service i booked a riffil on 28.7.2010 by phone massage but they are no give me riffil after around 4 month plz help me and solve this matter os possible soon i am verry thankful to yours karmveer singh vill.baganwala [tosham]diss. [bhiwani] haryana phone. no. [protected] consumer no. 60537

iam very sad for hp gas service the dilavery of 25 days but there is no dilavery after 4 month plz my request plz dilavery in 5 days karmveer singh v.p.o.baganwala .tosham. bhiwani .haryana consumer no. 60537 ph. [protected]

Hi,

I had registered a complaint for delayed release of DBC[protected]. As a resolution, I was asked to contact the gas agency. The gas agency quoted a price of Rs. 2500 for the DBC + a forced sale of a pressure cooker. I was refused a DBC without the pressure cooker.

Is this your idea of a resolution?

Also, had booked a refill on Feb 17th. No sign of it yet. What kind of an operation are your running exactly? Why can't you change the agency? They're really giving your company a very, very bad reputation.

Internet Booking No. : 426301
Booking Date Time :[protected]:49:31

my gas booking no is 467134 booked on 3 april consumer no 617456 but gas is not yet delivered

could you please deliver it

[protected]
suchita
delhi

Dear Sir,
My consumer no is- 204573. I am using your gas for long times. My dealer (Bhawani gas agancy, Bagru, Jaipur)is always for asking for extra money by any means. I have to buy coupons regularly. I have deposit money for compulsory deposit. At present, they are asking for asking for Rs- 230.00. Rs- 180.00 for new pipe and Rs-50.00 for compulsory deposit for checking.
In the past, none of their service person never visited our residence although they are collecting money by way of deposit for compulsory checking.
Why I shall buy a pipe from them at a much higher price from the market. Difference is more than Rs- 100.00 from open market.
Not only that I always have to pay extra money to the delivery man because they are bringing cylinder for me.
Now, without informing me they have locked delivery of my cylinder, and saying they will not deliver unless I shall deposit Rs-230 for pipe and checking.
I think it is a wrongful act for a dealer to squeeze the customer and always insist them to buying various items at a very high price from the market.
i cann't understand your gas booking system or diveler system.pls understand your gas booking and delivery system.
because your system is everytime change.

Dear Sir,
I have not recived any Gas cylender but I have found one sms Your gas has already delivered .But it has not been delivered so far.I request you to take necessary action immediately my connection No. 627476
swamiji enterprisres kolkata..

HP Gas — bad cear

Hi Sir.


Its very Important information to your department i will last 2 months i will try to transfer my connection uttarpara to rishra but your rishra employer not support to me they send me here and there then what i do please help it hardly request to you . i want to solve urgently . I got original Card but i help with my but we collect with black Collect. what I do please tell me what i do ?

Thanks And Regards,
Anup Singh
[protected]

my Consumer detail
consumer no-612771
sb-1013039

I would suggest all not to go for HP Gas, their customer care and booking system is very bad. Please think twice if you are opting HP. My consumer number 615062.

Kunal Nandi

Sir,
Thisis to inform u that we r facing problem in delivery of gas cylinders from the distributor.
Sir last reciept of gas cylinder was on 02/11/11.I have 2 cylinder connection. But till date i have not recieved the filled cylinder.Also the attendant of distributor is very rude.Both of my cylinders r empty from last week and i m requesting to the distributor to provide the cylinder but he is not going to listen anything.
My consumer No.is : 505747.
My Mobile No. : [protected]
The distributor address is :
RUP GAS AGENCY SECTOR-20
PANCHKULA(HARYANA)

Dear sir
i moti ram, ([protected]) s/o of chatar sain ( i am 65 year old men) mentioned sir since 30 days after booking there is no response of gas agency sir at... i visited your distributor and they called me that system is not working proper that why we counld not tell when will your refill delivered they call me " kal aio pata ni time se pahle ajate hai" sir i visited again at dated ... then they also behave very bad with me now their were three girls managing whole ageny they also didnt respond then i tell i compliant your agency " kar de complaint kya karega field officer hamare pass no. number nahi chaal jaa" sir iam in fix position what should i do tell me hope you will not behave like ganga agency
thanking you


GANGA ENT[protected]
M-43, NAVEEN SADAN, DELHI-32DELHI, Dist. DELHI, SHAHDARA DELHI - 110032
Email : ganga.[protected]@hpgas.hpcl.co.in
Phone :[protected]

My gas agency is SMART GAS AGENCY with code no.16283300. My consumer No. is 622851. I booked for refill on 23.12.2011. but could not get the delivery even today i.e. on 27.1.2011. I got the sms on 22.1.2011 that the refill delivery will be made within 48 hours vide cash memo No.162070. But the delivery is still pending. The gas owner Mr.chawla is not responding to my call nor his officials at Lajpat Nagar, New Delhi's officials. This happens every month. Earlier also during the month of October 2011 I made the similar complaint of non supplying the refill at HP Gas consumer zone. Then one official Mr.Vdhyabhushab called me and assured me that this thing will not happen in future. But again the same story is being repeated. Mine is a joint family and one cylinder does not suffice for the whole month. These people of SMART GAS AGENCY do not listen and moreover their behavior is very rude. They do not respond to the calls of the customers it keep on ringing. I assume they are misusing the refilled cylinder. My humble request to you is to kindly check the irregularity and intervene in the matter why there is delay in supply of refill. I also made complaint on HP Consumer Zone and tried to write another complaint but it was posted that my earlier complaint No.11043274 and 11048103 is open with them. On tracking the same it was found that the same has been closed. But on HP Consumer Zone I am not being allowed to lodge another complaint. Kindly help. SMART GAS AGENCY has crossed the height of nuisance. You are requested to kindly check on it and save the people from harrassment being made by the said agency.