Deliveries stopped and shortage of LPG gas cylinders - Hindustan Petroleum
Am a resident of Katraj, Pune and take my LPG gas cyliders from shivshanti gas agency at Dhankawdi. This agency of yours is badly messed up from last 3-4 months. Have two cylinders at home - both empty. Delivery from the distributor has been totally stopped since last few months.We have to visit your agency office thrice atleast if we want a cylinder...once to place an order, then to make the receipt and then to pick up the cylinder. Everytime people in hundreds wait in queue since morning 6'o clock. Receipts are issued only 100 and till 11.00am in the morning. Again we have to be there next day at 6'o clock in the filthiest place in the area to pick up the cyliders and stand there in queue for 4-5 hrs at times. At times the vehicle does not come. In such a case come again next day at 6.00am. What kind of service is this? You will see old people standing in queue for hrs together for a cylinder. Fights in the queue and with the the HP staff is regular scene. Neither are the staff very courteous. At times they open the office at 9.30 or even late when customers are waiting since 6.00 am for them...
People in the area also speak about the cylinders being sold in Black at twice the rates...
A working person cannot afford to come three four times at your office in a week and that too at 6.00 am.
And the distributor shamelessly displays all the rules of home delivery outside the office asking the 2 cylinder holders not to stand in the queue...
This one is messed up and we will definitely take it a legal way if these issues are not sorted out on priority. Actions against the distributor has to be taken...
im a frequent user of gas .bt when ever i went ther i always return with same answer . there is no stock .
once i hav asked i had booked it since 7 days bt they always told me that its due to companies stock problem .
if it so then sory for botheration .bt if isnt so then pls take necessary steps for it.
otherwise it looses ur goodwill
Sir, I am a customer of Laxmi Gas Agency, New Baradwari, Sakchi, Jamshedpur. My consumer number is 610746. gas booking date is 18.09.2009. but till date gas not supplied by agency. lot of time requesting for sending gas cylinder but no action.I am a lady and i can not go always gas godown for taking gas. so please consider my request and please arrange reach gas cylinder on proper time. I have only one cylinder and lot of time requesting for double cylinder but supplier not give double cylinder.
Gas is not properly delieverd after one month.Gas is delievered after 45 Days. Gas is booked after 21 days from the date of previous delievery date then gas is delivered after booking 20 days from the date of booking.
Ihave booked by telephone a gas cylinder for home delivery on Dtd.24 Feb 2012.
Sent SMS on 4th March, 2012 saying that your cylender will be delivery within 48 hours but did not receive it. Pl.let me know the status of delivery.
i have allready booking online hp gas date.22 oct 2011 my verification reference no 422735 from district of bhadrak, orissa since till date i have not gate any information regarding gas connection.so i have face many problem...dipa sahoo mob no.09437087155