[Resolved] HP Gas, Dist - Manrath Enterprises

[Resolved] HP Gas, Dist - Manrath Enterprises — Pathetic Customer Service

P Poorna Chandra Thejaswi from Mangalore, Karnataka

Hi, We moved from Mysore to Bangalore. We went to Manrath Enterprise with the transfer form to avail the gas connection. I am sad to say that the state of affairs there is pathetic and attitude of personnel is awful. They made us wait for 1 hour when it just takes 10 minutes to finish our work. Also there were no other customers. No one bothered about us that we were just sitting for that long. It is pity that a renowned company like HP has this kind of Distributors who treat people in this disrespectful manner. I went to them twice and had to walk out both the time without having my gas connection. It was a disgusting experience. I hope HP will do something about this and improve the situation so that customers have a good experience with HP. Thanks - Poorna Was this information helpful? No (0) Yes (0)
Aug 14, 2020 Complaint marked as Resolved
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Comments

shruthibk30

We had moved from Ecity to tin factory, we had been to transfer the connection, we were running out of fuel for 10 days, usually it takes 3 days to deliver the cylinder but despite of 10 days of booking whenever we were trying to make an enquiry we were receiving the response from he delivery boy as they don't know whey they are going to deliver the filled cylinder