Hp Gas — No response from HP area manager for releasing my Connection block (Consumer no:613081)

Address:

Karnataka

i Sir

I am always getting a good support from consumer court .Again one more issue from HP Gas and SLV agencies

I am using my HP connection from last 18 months. In between I was not here for some time, because of my official work. From last two months I am trying to refill my empty cylinder through your mobile booking system. But its not allowing for this. Finally I have checked with local distributer. SO they are informed me, this connection in freeze because of not booked by consumer for more than 180 days. After that I have given a justification letter to SLV enterprises and they are sent the same to HP Bangalore. These all happed on Feb first week. After that I am enquiring with SLV for the update. They are given a commitment of 15 working days. But now almost one month is over and I am not getting any update from HP. As per deler update , hP Bangalore area manager not giving any update on the same . They are helpless for the same. I am a consumer and I am waiting for last one month for a simple issue.

Can you please do some immediate action on this. I have already spent my lot of working hours because of this issue. This area manager name is Remya Varma, But I am not getting any contact information for contacting her.
Consumer no:613081

Retheesh Rajan
[protected]