[Resolved]  HP Gas Refill — Booking of refill even though I have not requested for refill

Address:

Chennai, Tamil Nadu

I am a regular HP Gas connection holder since last 30 years. Presently I am in Chennai and drawing my Gas refill from your authorised dealer Javid Gas Agewncy, No.24/185, Lake View Road, West Mambalam, Chennai 600017. My Consumer No. is 637952 and the Dealer Code is 455490.

Even though I have not booked for a refill, on 19/05/2001 I received an SMS in my Mobile No. [protected] that my booking has been accepted with booking No. 219109. Again on 27/05/2011 I received one more message by SMS that the refill will be supplied within 48 hours with Cash Memo No.23255. Now I have further received a message today (31/05/2011) that the refill has been delivered vide cash memo no. 23255 even though nobody called on us to deliver the refill. This is a clear misuse of the centralised booking as sombodyelse has booked on my behalf for a refill even though I have not actuially booked for a refill maybe with the connivance of the authorised dealer.

Please look into the matter as I have not booked for the refill gas this month. Last I had booked for refill on 29/04/2001 and I got the refill by the first week of May 2011.