[Resolved]  Hp — Hp dv6 7010tx Laptop

Address:Patna, Bihar

I am sudhanshu Kumar . On 16th Of April 2012. I Purchased Hp Dv6 Series 7010tx Laptop @Rs. 58,400. from Mahi Computers in Patna. From 1st day my laptop get over heated ,thermal shutdown, not supported full screen games, rattling speaker sound. After this i contacted hp care but m not getting satisfactory answer from hp. Then i requested for DOA of my Laptop. Hp provided DOA letter to me and i submitted with Laptop and purchased Bill to HP Dealer. After submitted they are not taking any on this. When asked about this every time they said 'stock is unavailable' and finally refused to replace the defective laptop.
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Aug 13, 2020
Complaint marked as Resolved 
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Sudhanshu jii as i mailed u regarding it i shall ask for the serial no and product number with the scanned copy of the DOA certificate n did u logg the case if logged the case kindly send the case id at the earliest so that i can resolve ur issue at the earliest..i[censored] need more info call me at [protected] or mail me at [protected]@in.com...

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