[Resolved]  HP India Redemption Offer — Fake Promotion

HP Pavilion DV9312tx
Vaidhayanth Balaji
9 C 1,Phase-II,TNHB Quarters,Sathuvachari
Vellore, Ta 632009
IN
www.lensandframes.com

Last 4 months has been a tough ordeal for me with HP India.Mistakenly i chosen HP pavilion laptop for personnal use instead of dell and gone ahead and purchased it on june 13th 2007 from a HP Reseller in Cochin,Kerala.

My model number is HP Pavilion DV9312tx

Serial Number CNF7190LJP

Product Code:GJ156PA

My TV Tuner card Redemption Code:NO75KFM43T

i applied for TV tuner card redemption offer on 20th of june 2007 and all the necessary documents plus Rs500 Demand draft in favor of solutions integrated marketing services limited newdelhi reached on 24th of june 2007.

I got confirmation of my tv tuner card from Hp Redemption cell newdelhi in 10 days time through an acknoledgement letter.

Since i purchased 64 pit laptop with windows vista ultimate 64 edition os,i enquired in both hp customer care as well as soultions integrated marketing services about the compatibility of tv tuner card i am going to get from them.

I was assured by both the parties that i will be getting a TV tuner card that will be compatible to my purchased item from HP.I was also assured that i should be getting my tv tuner card in 6-8 weeks from the time of registration.

Today after 4 months wait i got the tv tuner card from hp redemption cell new delhi,

but it is of no use for me

the tv tuner card i got today is of hauppauge wintv usb2 model which is incompatible with vista ultimate 64 bit or media center edition pc.

What is the point in sending something which i will never be able to use with laptop?

and why to give false promises like i will be getting WinTV HVR 900 series(which is the only comapatible card for my laptop)this was told by mr abhijith from solutions integrated services marketing limited newdelhi(looks after hp redemption)3 weeks back through telequery to me.

i really feel pity for HP brand,the people looks after hp here in india doing great job in destroying it faster.

By the way i want to return this incompatible tv tuner card back to HP could some one tell me what the procedure ?

(Note:i dont expect HP india to change dramntically after this,for them the customer is god only he pays the money for purchase once the purchase is done they just erase them from their services.Good work HP India,thanx mr balu doraisamy for such an excellent fake promotion)
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Aug 13, 2020
Complaint marked as Resolved 
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hp site is not open and i am not fill the offer form please contact me
we r purchaged hp pavsiillion dv 6910tx at 30 th sep 08, s.no is cnf 82623bm rediemption code is FEG1B16A7M, SEND DD FAVOR O[censored]R'S 900/-RS WE CAN GET ANY GIFT PLZ VERIFY AND SEND GIFT AS SOON AS POSSIBLE
I bought hp pavilion laptop dv 3000 with hp redemption offer of wireless headphone & wifi music reciver.i had send rs 500 as dd to hp redemptioncell. i have got the wifi reciver but not the wireless headphone.reply me what about the offer
Hello Friends,

HP India Redemption offer Complaints - Fake Promotion


WE need to esclate this issue to their higher ends...

To whom shal we need to escalate.. HP Customer care is not entertaining such Queries..They are asking to contact HP Redemption Cell..

We need to findout a valid Escalation Contact Number
Hi Friends,
The Escalation Number is

[protected]
I have purchased HP Pavilion Notebook. They offered me Kodak Digicam. for that i have to send the DD for 1000/-. I have already send it 2 months back. But currently i didn't get any response from them. I just want to say if they want to charge 1000 Rs, It's okay but don't give the false committement to your customer.Even they didn't pick up the phone[protected] disgusting one. This doesn't suites to HP(CMM level 5 company).

My Product Serial No - CNF83516LH

Redemption Code - FWRYYKHVX1

For any clarification call me at [protected]
I purchased hp pavilion laptop in november 2008 and i was promised a free gift of kodak digital camera.I paid RS.990/- to hp redemption cell and i recieved acknowledgement of the same, asuring me that free gift will be delivered within 4 to 6 weeks.but i have not recieved my gift till date .i am trying to contact hp but nobody takes the call at the hp redemption cell. in my view this free gift funda is fraud and these people are destroying the image of HP.Please look into the matter urgent and send the gift as early as possible.my redemption code is chy 3080 azm

hppavilion.com — haven't received the promotional gift yet

sir,


i had purchased a hp laptop in october with which i was supposed to get a kodak digital camera.As per scheme i had sent a DD of rupees990 on 28/10/2008.Minimum time period demanded by the redemption cell to deliver it was six weeks but i havent received it yet.


details
hp pavilion dv5
model no.1102TU
serialCNF83832FP
redemption code:R3WM2QXJTK

kindly look into the matter and provide me the necessary help
rgds
ravi sharma

hp laptop dv 2918 — productand offer

iam purchesing ahp laptop dv2918 from SPG DIVYA SYSTEMS, TIRUPATI on[protected] and iwll send digicam offer redemption copy, ICICIbank dd no;364731dated;[protected], and bar code original copy byDTDC courier consignment NO;H56162811 ON[protected] MYREDEMPTION___NO:TZQOM8Z39 PLEASE SEND MY OFFER CONSIGNMENT IMMEDIETLY IAM WAITING FOR IT THANKING U ALL
Just messeged that I'm interested to know abot redemption cell no. of my HP Laptop. The product details are below :
Model Name : HPdv5-1104TU
Product no. : (1p)FZ730PA
Serial no. : (S)CNF8431mmV
I purchased my hp pavillion laptop (Model No. dv5-1102TU) on 11th AUGUST 2008. I paid a demand draft of Rs 990/- to Hp redemtion cell on the end of August. I was told that i will be getting a kodak camera(Model C813) WITHIN 2 MONTHS. But i have not received any response from Hp redemtion cell, NOT EVEN THE ACKNOWLEDGEMENT. It has been 5 MONTHS from the date of my purchase but STILL NOW I HAVE NOT RECEIVED MY GIFT.
The Worst part is that the TELEPHONE NUMBER of redemtion cell given on the
Address[protected] is NOT PICKED UP by anyone.
This type of behaviour doesnt suits to such a reputed company. It is really a matter of shame for the concerned persons.

Specification of my Product:

My REDEMPTION CODE: AN22YSOL3P

Serial No. CNF83524SW
Please look after the matter and atleast give some response from your side.
Hello!!
I've purchased DV-1104tu on 21 Nov, 2008 and sent a courier on 25 Nov, 2008 for my offer Kodak Easy Share C1013 with DD of Rs.1000/=. Redeemtion code: EW9J7WTKNE
I'm giving details of procedure which has already been done!!!

Claim Receipt Date - 01-Dec-08
Product Serial No - CNF8363GCH

I'm not yet received any offer.
Sir hp dv5 1104tu series notebook has tv tuner or not?
I bought my laptop from HP and sent the required documents with demand draft in the last week of Oct' 08 to get my gift of digital camera.
I got the confirmatory e-mail from HP Redemption cell stating that my claim date is 03-Nov-08 and i would receive my digital camera within 6 weeks from claim date. i.e i would be receiving on 16-Dec-08.
But, I did not receive anything from HP till 26-Dec-08 and so, i sent an e-mail to HP on 27-Dec-08 stating that i have not received and requested for the update on status of the same.
There is NO RESPONSE for my mail.
Again i have sent e-mail to HP on 01-Jan-09 for which I am awaiting ATLEAST SOME RESPONSE till date [13-01-09].
Simultaneously, I called to the number[protected] which was given by HP Redemption and shocked by knowing that there WON'T BE ANY RESPONSE to that phone number also.
I need a confirmation that when I will be getting my Digital Camera which I was suppossed to get by 16-Dec-08.
Details:
My Digital Camera Redemption code - 6X61Z9AO3E.

My Details:
Name - S.Karthikeyan
Place - Salem, TN
Mobile - +[protected] / +[protected]
e-mail - [protected]@yahoo.co.in
HP India is at it again with a new promotion this time. They are offering a Kodak C913 digital camera or a Philips Home Theatre system if you buy an HP Pavilion laptop. Now the not-so-pleasant details:

1. Croma Lower Parel is advertising that HP Mini 1000 (HP's new 10.4" laptop) is also included in the offer. The infamous Abhijit of Solutions Integrated (who still continue to be HP India's redemption partners) has confirmed this is true. But call up the HP helpline[protected] and they will tell you that the HP Mini 1000 is NOT part of the promotion - it is not eligible for any free gift. (This misinformation is actually the fault of Croma and Solutions Integrated, not HP).

2. In addition, HP Customer Support at[protected] also tells me that the promotion as advertised on HP India's own website is INCORRECT. The digital camera is only available on certain Compaq Presario models. If you buy an HP Pavilion laptop you are entitled only to a Philips Home Theatre system. This contradicts the website which clearly allows you to select either the Kodak Digital Camera or the Philips Home Theatre System if you buy an HP Pavilion laptop.

My prediction: Solutions Integrated will only ship the Philips Home Theatre system for all HP laptops, if they ever do send something out. Please don't waste your Rs.1299 for redeeming the Kodak C913 digital camera - you will never get it. If you want to buy the HP Pavilion buy it for what it's worth - don't buy it for the free gift that you will never get.

Shame on HP India for making such a mess of the promotion. Consumer action needs to be taken against such misinformation and false promotions.

HP — fake promotions

I buy an hp laptop DV6000 series on 12108 and there was a promotion on that it was digital camera of kodak,
so, i filled online form and sent DD of rs.1000 they ask to wait for 6 weeks today it is 1519 till now i did not got my camera.

hp pavilion dv6910 — fake promotions

Hi,
my name is govind and i am a student.i bought a hp pavilion dv6910 laptop from jain peripherals pvt ltd, gurgaon. there was an offer of a kodec camera of 9.2 megapixal. I send a demand draft of 990 in the favour of solutions integrated marketing services pvt ltd payable at new delhi. i got confermation latter from same and i assured that i m getting my camera within one month but still now after three month i haven't got it from company. If company is not capable to offer such promotions then why they cheat people. I have wasted my Rs 990 in demand draft.
if in this way company cheat customer then we have to call it a day .
whats the problem of your redemption center?i got the approval of my camera on 4th december but yet not got the camera...how long will you take...i had mailed you earlier that i need the thing realy urgent but still dint recieve it...when i call on the given number but theres no respionse by your executives..you ppl r just spoiling your customers...this is no business..Serial No - 2CE8361GRN...HP Pavilion dv2910TX ...redemption code is ( 5WTYQY0PL4 ). ..the forms were filled in the name of SATYAM...i have completed all the neccesary formalities on the same da of purchase...then whatsthe problem...i dont think that m gonna do any further business with you or recomend hp for any laptops or any other products...i got my laptop anfd within one week it started giving me trouble...i purchased your products thinking its a best company but now i realize that mt expectations were realy wrong...i got my laptop and its lying with the care center from last 1 days tey havnt recieved tyhe required part or something..i want to know that is this is a international companies response???..within two months i have mailed you thrice pr four times..but still theres no positive response...
hi
i bought hp pavilion dv6910 laptop i assured by company that i will get one kodek camera free with it .
i send dd of 990 in the favour of solutions integrated marketing services pvt ltd . company told me to give my camera within one month but still after three months later i haven't get it.
i think in this way if company will cheat customers then there is not much time after it has to call it a day.
Hi,
I have sent a D.D. of Rs.1299/- along with other required documents for the offer of Digital camera on compaq laptop on 07Jan.2009 of Alahabad Bank ( D.D. No. 379062) by speed post, but till now i have not received your reply on my Email ID or Mobile. please reply as soon as possible.

Thanking you.

My contact details,
Mobile No. [protected]
Email ID [protected]@gmail.com

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