[Resolved]  HP India Redemption Offer — Fake Promotion

HP Pavilion DV9312tx
Vaidhayanth Balaji
9 C 1,Phase-II,TNHB Quarters,Sathuvachari
Vellore, Ta 632009
IN
www.lensandframes.com

Last 4 months has been a tough ordeal for me with HP India.Mistakenly i chosen HP pavilion laptop for personnal use instead of dell and gone ahead and purchased it on june 13th 2007 from a HP Reseller in Cochin,Kerala.

My model number is HP Pavilion DV9312tx

Serial Number CNF7190LJP

Product Code:GJ156PA

My TV Tuner card Redemption Code:NO75KFM43T

i applied for TV tuner card redemption offer on 20th of june 2007 and all the necessary documents plus Rs500 Demand draft in favor of solutions integrated marketing services limited newdelhi reached on 24th of june 2007.

I got confirmation of my tv tuner card from Hp Redemption cell newdelhi in 10 days time through an acknoledgement letter.

Since i purchased 64 pit laptop with windows vista ultimate 64 edition os,i enquired in both hp customer care as well as soultions integrated marketing services about the compatibility of tv tuner card i am going to get from them.

I was assured by both the parties that i will be getting a TV tuner card that will be compatible to my purchased item from HP.I was also assured that i should be getting my tv tuner card in 6-8 weeks from the time of registration.

Today after 4 months wait i got the tv tuner card from hp redemption cell new delhi,

but it is of no use for me

the tv tuner card i got today is of hauppauge wintv usb2 model which is incompatible with vista ultimate 64 bit or media center edition pc.

What is the point in sending something which i will never be able to use with laptop?

and why to give false promises like i will be getting WinTV HVR 900 series(which is the only comapatible card for my laptop)this was told by mr abhijith from solutions integrated services marketing limited newdelhi(looks after hp redemption)3 weeks back through telequery to me.

i really feel pity for HP brand,the people looks after hp here in india doing great job in destroying it faster.

By the way i want to return this incompatible tv tuner card back to HP could some one tell me what the procedure ?

(Note:i dont expect HP india to change dramntically after this,for them the customer is god only he pays the money for purchase once the purchase is done they just erase them from their services.Good work HP India,thanx mr balu doraisamy for such an excellent fake promotion)
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Aug 13, 2020
Complaint marked as Resolved 
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Hello Sir/Madam,


I had purchased Compaq Desktop in January. There was an offer o[censored]PS and printer on its purchase. I had registered for the claim online. My redemption code generated online was AX68EJFDH6. My file reference number is 73660.

I did not receive the claim for more than 3 months. I even registered complaint with your customer care online. My Ticket ID generated for the complaint online was VOX-163411. I was informed that claim items were not sent as my address was not served by your courier service provider. You had requested me to sent alternate address

You can send the claim items at the following address:

Shankar Prataprai Satijani
Infospectrum India Private Limited.
Plot No 20, IT Park MIDC, Parsodi,
Opp VNIT,
Nagpur 440022
+[protected]
Mobile No: [protected]

I had tried sending my alternate address through email, but mail got bounced as your inbox was full. I even tried calling you through telephone 10-15 times, but there was no reply.

I request you to send the claim items to the above alternate address at the earliest.

Regards
Shankar Satijani
Dear HP customer care center
There is limit of patience, wat u want from us ... u want us 2 go 2 consumer forum ... u HP people r doing very cheap business n all d repo of HP u have mixed in mud...

u have no meaning o[censored]r words
c wat u have sent me on 2nd april
*************************************************************
Dear Sir/Madam,

We would first of all like to thank you for showing your interest in the purchase of HP Pavilion /Compaq notebook.

As you are aware that, we were running the promotion of “Philips Home Theatre” on the purchase of the notebook and you have also put in your request for the same through the Web redemption. This is to confirm that we have received your request for the same and have updated our records.

Thanks to your support, our promotion received an overwhelming response across the country and this was one of the best promotions that we have ever run. Unfortunately, because of the extremely enthusiastic response and the sheer unanticipated volume some of the gift vendors have been unable to supply the gifts to us in one consignment. This has led to regrettable delays in dispatches from our side.


We are completely committed in ensuring that you receive your gifts as soon as possible and we are working on a war footing basis in ensuring the same. We will dispatch your gift within a maximum time frame of the next 30 days.

As a step further towards your satisfaction we are pleased to announce www.giftredemptionsupport.com which will have complete details of your claim status along with other valuable information. You may access it for further reference.


We would once again like to apologize for the delay in redemptions and would like to reassure you that we stand by our commitment of ensuring the gifts reach you as soon as possible

Your Product Serial No - 2CE837MM3F

Thanks & Regards,
HP Redemption Cell,

On behalf of HP
***************************************************************************
i buied HP laptop in january and u promised 2 give me home theatre within 30 days
but now u have become shameless
i have no words for u_____________________beep beep beep!!!

but i'm telling u 1 thing i[censored] will try 2 cheat people we will not let u!!!
i'm just warning u ... don't play with our patience...
i purcase hp laptop janvery but no deliver my gift my redemption code exnw8hof8t
it a very very bad serivce
I have purchase 02 Nos. laser printer 1005 against cash memo No.26/045 &26/049 from M/sDIGITEK COMPUTER ASSOCIATES, JHANSI (U.P.) & 2Nos. D/D for Rs250/- against each bill was sent at your Thank You
With new delhi address along with box code cutting of each box and purchase bill copy for claim of 02 Nos. TONER/ CARTRIDGES against your sale promotion scheme, the same was received at your office on 10.03.2009,
but passing of more than 2.5 months, yet we not receive toner, kindly give the status.
regard
Sunil Kumar Jha
For Vishwanath Industries &
For Super Chem Industries.
05.06.20009

Mob.[protected]
Sir,
my name is ankush n i hve purchace a compaq cq60 104 tu laptop . i'll purhace the iteam in month of jan. . There i'll no gift i'll b sent by hp reduption cell .I i'll wait only ten days left in case there i'll no sent the gift after ten days so i'll case on hp redumption cell in consumer court . I hope you understand my problem & sent the gift within ten days


address where you sent

ANKUSH KUMAR
S/O SH. KISHORE KUMAR
SA .JK RMS JAMMU TAWI


thanks
I have also bought hp compaq presario laptop onwhich the offer was a Kodak digicam worth around rs8400. I have sent the DD and all the document to hp redemption cell and got the confirmation of the same. After some time they sent back my documents by saying that DD bounced. This is the first time some one will be hearing about bouncing of a DD because money is paid before the DD is prepared.
Now they are saying that the offer can not be processed now even if I send a new DD.

These are all fake reasons by HP to avoid offer redemption. The selection of HP was the biggest mistake by me and I would suggest the others not to do the same mistake.
Also I am going to file a case in consumer court against the same and request all of you being treated like this by hp to do the same.

Hope HP never gets a single customer to cheat like that.

Deepak Tiwari
status of HP UPS 600VA

Ref No. 47920
Redmption code N 0. LN00N5598B
Sl No. SG3530OIL PC
I had purchased Desktop compaq presario SG3640IL vide Bill No.CS/08/09/S-2606 dt.27/02/2009
and i had already sent DD No.280891 dt.10/03/2009 of Rs 999.00 drawn on State Bank of Hyderabad on 10/03/2009 and uptill i dont receive my gift.

My redemption code is UGYPN5Q559
I have purchased a desktop from Vivek & co Anna nagar Two months back And they promised me i will get a Three in one printer and a UPS as gift even i have sent DD for Rs 900 immediately for the same but till date No i have received from the RUBBISH company, don't get reply also

MY REDEMPTION CODE IS OKC 26RCA2

Model SG3630IL

Prod# NC 641AA#ACJ
S/N INA9024F6
laser jet 1010
P.Si. s g f b s 50367
date[protected]
My redumption code is Y43G2CNOWN. I have brought PC (SG 3550 IL model) in the month of Jan 2009 and forwarded Rs 999/=00 Demand draft to Innovative Incentives & Events Pvt Ltd, Chandigarh on 19 Feb 09. Company promise was to deliver printer as well as UPS with in 06 weeks. Where as, only printer has been dispatched vide docket no[protected]. I would like to know the status o[censored]PS, when I am likely to receive the UPS.
Thanking you in anticipation
WE ARE NOT RECVING OUR GIFT ITEM.WHEN WILL IT COME.

MY REDEMPTION CODE IS 'ICW6GLVT2'
Hi every 1 out here...
i do face the same problm.. i don know what the hell they think... is their any one out here thay have received their gift on time... i realy find no words to express i cank just say [censored].. ya realy.. our paitence has limits.everytime we call them up they will give us the same reason... but my question is y thell it is so... ?? what the hell is Hp india is doing out here??? y cant they take some measures??. if any one who is related to HP redemption cell is reading this mesg then think that your false promotion will have an impact on Hp laptop an Pc sales in the year ahead... its obvious people will share all their thoughts with each other and they will suggest their friends and their dear once to choose some other brand other then Hp... it was your duty to mentain the reputation of a reputed company but u havent done it so... its realy sad that people are loosing trust on Hp now...
Dell an other companes are giving gifis on the spot.. an they need not pay any thing extra for that...so please Hp guys out their..atleast to mentain the reputation of the company send us the gift... or it will realy have adverse effect on the sales...an hence fourth its my (all our )valuable suggestion that i[censored] cant deliver the gift within the committed period of time then please dont make any promotions in future... becoz once trust is lost everything is lost... so if we have to mentain trust then u need to deliver us the gift as soon as possible..guys any 1 who gets the gift out here can mail me at [protected]@rediffmail.com
Dear Sir,
I Purchased aCOMPAQ PRESARIO LAPTOP UNDER THE SCHEME OF KODAK 9.2 MBX Camera from rishikesh from a dealer M/S HI-TECH COMPUTERS INVOICE NO 116, DATED 16/12/2008 MODEL NO CQ60-104TU SERIAL NO 2CE8388ZG7
PIN FY954PA#ACJ SID 552547 .MY DRAFT WAS SENT BY THE DEALER OF AMOUNT RS 1299.00 DATED 23/12/2008.THE MOBILE NO GIVEN TO THE HP REDEMPTION CELL WAS OF THE DEALER AND THE PNT NO WAS MINE BUT DUE TO PERSONAL REASON THE SHOP OF THE DEALER WAS CLOSED AND I CONTACTED THE REDEMPTION CELL MANY TIMES IWAS GIVEN THE ANSWER THAT IT IS IN AUDIT
AND NOW I RECEIVED
MY DRAFT AND A LETTER THAT CLAIM IS FOUND TO BE NON-END CUSTMER CLAIM BUT I WAS NEVER CONTACTED ON MY PNT NO i.e
[protected] never been sent any letter or document on my address 161, tilak road rishikesh
SO I REQUEST YOU TO PLEASE TAKE APPROPRIATE ACTION SO THAT I COULD RECEIVE MY GIFT OF KODAKEASY SHARE 9.2MBX CAMERA
THANKING YOU
YASHANK CHICHRA
I have HP Pavilion dv6 1111AU. I register my PC for mobile scheme, so please send me the Address and send me the name on which i send a draft.

Please reply me fast.
Dear Sir,
I had purchased a Compaq laptop cq60104tu computer from COMPUTER ZONE SHOP-2DURGA VIHAR ‘S.P.VARMA ROAD PATNA (INVOICE NO CZ2373/2008-09 ON 15 JAN2009
As per the offer of the Company I was supposed to get a DIGITAL CAMARA free with the machine.
Upon making the payment to COMPUTER ZONE for the said machine, as required by Compaq, I registered my purchase with their Redemption Cell, through internet, the same evening from COMPUTER ZONEoffice, and was given a Redemption Code: AXUAE2F501
Further, as per the Company's requirements, I despatched all the required documents, as well as a Demand Draft worth Rs. 1299. drawn upon SBI through DTDC courier.
However, to my shock and surprise, the Company has not cared to arrange for the delivey of the DIGITAL CAMARA to me. and also rejected my claim on 3rd june2009 and send a notic and my dd worth RS. 1299 then i call in HP REDEMPTION CELL .he sad due to worng telephone number and wrong email id we would rejeceted your ciaim .sir when i purches computer i have no any land line phone number and email id so i menstion shopkeeper phone number and email id.on the varification of number and email id he would rejeceted my claim .why he not varification my adderes.
I would request to kindly take up my case and take necessary action against the claim

AKASH RANJAN
SO RAJEEVRANJAN
ADD-ARAR MORE N.H28 WARD NO 27 NEAR POLLUTION CENNTOR
GOPALGANJ -841428
MOBILE NO-[protected]

my new redemption cell id is cchsap219531
Sir, I have purchased Compaq presario desktop of model no:3550 .i have sent an dd of Rs 999 regarding an offer to get ups and printer(option 3) in december- 2008.till now i didn't received the gift.today I received an message saying that ur gift has been dispatched vide DTDC with Docket no:DO1668517 to the num:[protected].I want to know what are the items covered in our gift.please reply soon.

thanking you
Dear Sir/Madam,

I want to say that my Redumption Code is UHUCLRXQC3 against The Gift of MOTOROLA Q8 SMART PHONE which i have not recieve till today.
So you please send my Gift as soon as possible and send me a SMS about action whice is doing in
this...


Name- Pawan Kumar Yadav
Mobile No.- [protected]
E-Mail ID - [protected]@sify.com
I think they are just making fake offers and fooling the customers.

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