Hp — Issue On additional warranty

Address:

Hyderabad, Andhra Pradesh

Hi
I bought a HP Pavilion g6 laptop on 10/09/2012 from a HP dealer at Hyderabad with an initial warranty of 1 year and additional warranty of 1 year as offer on that day.

For getting that additional warranty the dealer said to me to register in a specific website and send the hard copy of serial and product no laptop to a specific address through post.

I sent those copies through speed post on 12/09/2012.But i did not get any mail or a call from you informing me whether i got the additional warranty!

Recently, I visited HP service center which is located at Raj Bhavan road, Somajiguda, Hyderabad for some issues on my laptop , there i got to know that i'm running with only 1 year of warranty.
So, I would like you to mention the reason why the warranty has not been extended to my Laptop.
I'm attaching the scanned copy of Post office receipt which i got from the post on 12/09/2012, after sending those copies to the given address.

For contacting me, please use my email-id : balu.[protected]@gmail.com

Thanking You,

Anil Kumar Ch