[Resolved] Hp Laptop — HP Pavilion TX1003AU Laptop serial no. CNF7090BBG repair, Page 2

[Resolved] Hp Laptop — HP Pavilion TX1003AU Laptop serial no. CNF7090BBG repair

V Vishal Palriwal from Bengaluru, Karnataka

1. I have purchased above said laptop on 25/04/2009 from Computer Network, Ranchi (Jharkhand) vide their invoice no. 1615. 2. It is very sad to say that from the day I have purchased the laptop it was very unsatisfactory so many hardware parts have been changed by their engineer. Sometimes while working with the laptop, it gets automatically switched off and again restarts itself, etc. Also the laptop gets unexpectedly slow many a times. 3. I have got the laptop repaired several times and still the problem could not rectified. I feel so that this laptop is an headache for me. 4. I have purchased care pack also with an HP CARE PACK SERIAL NO. G05UIN5EEC72 - with an expiry date on 11.05.2010. 5. Once again I have given the laptop for repairs on 16.12.08 at Digital Care Pvt. Limited which is a HP Support Service Center vide their job card no. 7906 (CASE ID: [protected]) 6. Even after more than a month the laptop has not been repaired till date. Each time I call up the engineers express their inability stating that spare part is not available. 7. I have mailed the issue to Mr. Debasis Maity (Eastern Region Account Manager) as advised by support center staff, but till date no response has been made from him. 8. I also talked to Mr. Deepak (Service Manager) at Kolkata who has advised me to mail at in.[protected]@hp.com. 9. I mailed my complaint at in.[protected]@hp.com but no response has been made from them either. The laptop is lying at your service center for more than a month now and my entire work has come to a standstill because I am unable to access the data critical to my work. This lack o[censored]rgency shown by HP has made me subject to loss. Was this information helpful? No (0) Yes (0)
Aug 14, 2020 Complaint marked as Resolved
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Comments

RAVI BASWANI

from Indore, Madhya Pradesh

HP Laptop — not recieved free gifts

Gud day,
SIR/MAM
I purchased HP laptop MODEL no.785 TU on 3/09/2008, at tht tym a offer was privilent.
The offer is-on payement of Rs.999 we will get a combo set of BACKPACK+WILFI MP3.and I shud recieve gifts after 2months of payment .
I made payment through DD of Rs.999.(a/c payee) in the name of 'SOLUTIONS INTEGRATED MARKETING SERVICES PVT, LTD.'. And abt 4-5 months are over but yet not recived any information .
SO, I kindly request you to get my GIFTS to me as earlt as possible and oblige me.
Thanking you
RAVI BASWANI
24/02/2009

Pradeep Kumar Dubey

from Mumbai, Maharashtra

Nb Hp Dv 1102TU — Non Receipt of Gift

Dear Sir,
this is to inform you that I have purchased HP Pavillion notebook (NB HP DV 1102 TU on 15 th of January 2009 .I was supposed to get a Home Theatre of Philips .
As I have Physically submitted all the required documents includinICICI Bank at par cheque(501683) of 1499 on 16th of January 2009 at Okhla office.
My Rdemption code was S8C3HKMLFY.
But after compltion of said period of 42 days I have not recieved my above mentioned gift.
Please give the reason for delayand current status .
Thanking you,
Regards
Pradeep Kumar Dubey
Pocket -D GF-77
Dilshad Garden
Delhi-110095

arpit kumar

from Jaipur, Rajasthan

HP Laptop — not received free philips home theatre

i have purchased my Hp pavilion dv5 series Entertainment notebook PC on 31/01/09. and till now i have't received my free philips home theatre & there is no status information i have got. i want to see my status for my free gift.

Please tell me from where & how can i get status of my free philips home theatre.please tell me something about this...

Mathai Fenn

from Bengaluru, Karnataka

Finally I got it back in Mid Jan. My real problem was that there was no clear date they would commit too and getting in touch with them by email was IMPOSSIBLE

prakash mohapatra

from Bhubaneshwar, Odisha

hp pavilion dv4 series notebook — not response

dear madam/sir

my name lotus mohapatra I purchased hp notebook but my gift will not recieve in 7-8 weeks my gift will not response so please requst you verified and know and send my e-mail please delivered coming soon. i wait your response.
redemption code-6A9AEWDQRE
serial no-CND8361DQ7
PURCHASED NAME-LOTUS KUMAR MOHAPATRA
contact no-[protected]

Tirthankar Datta Roy

from Bengaluru, Karnataka

I have purchased a HP Laptop (Model dv5 - 1002AU) from CROMA, Kalyan Nagar, Bangalore. For which I was suppose to get a home theatre as free gift and I was suppose to send Rs.1500 as shifting charges.

I was not aware of any last date. Yesterday, when I was about to make a DD of Rs.1, 500, I noticed that last date is over by 15th march'09. So I have called up CROMA (from where I have purchased), several times. But I have not got any assistance from them at all.

Please let me know, what can be done to get the Home Theater.

JOYDEEP GUHA

from Kolkata, West Bengal

I am facing the same problem. I think HP is so hit by recession that they want to make money out of free gifts. I feel that the action of HP is nothing short of "Cheating"

apurva ajay jhaveri

from Mumbai, Maharashtra

hp /laptop — no action on repair after 2 months

my name is apurva a jhaveri,

i want help from the radio mirchi. companies hp etc are playing game swith its customers.

i have given my laptop to them from last 2 months. every day we call . they give us hopes and buy time.

my business has maximum us of the laptop. now how can i survive.

i appeal to radio mirchi to help me with this issue

also to alert people from buying hp products.

apurva a jhaveri

[protected]

soorajks

from Ernakulam, Kerala

i have just bought acompaq presario c795tu laptop there is a small hole in my display ihave complained many times but they are not ready to replace it.pls help me in solving this prblm.

soorajks
kannipurathuchalil(H)
cheranellore(po)
cochin-34
kerala

Muish Kandhari

from Moga, Punjab

I purchased HP laptop MODEL pavilion dv5-1002av serial no. cnf8440131n on 9-12-08, at that tym a offer was privilent.
The offer is-on payement of Rs.1500 we will get a combo set of ( Philips Home Theater ) and I shud Not recieve gifts after 4 months of payment .
I made payment through DD of Rs.1500 .(a/c payee) in the name of 'SOLUTIONS INTEGRATED MARKETING SERVICES PVT, LTD.'. And abt 4-5 months are over but yet not recived any information .
SO, I kindly request you to get my GIFTS to me as earlt as possible and oblige me.
Thanking you
Munish Kandhari S/o Sh. Surinder Kandhari Main Bazar Street No.3 Mandi Guruharsahai Disst.( Ferozepur ) Pin code.152022

SHIKHA GUPTA

from Shamgarh, Madhya Pradesh

HP PAVILLION NOTEBOOK LAPTOP — Replacement of faulty laptop

i had purchased a hp pavillion laptop (dv2911tx) serial no. 2CE8361D6H on 28th december 2008.
after about 2 months laptop had a problem with the machine showing power but the screen would not start & three beeps were heard. i contacted an authorised service centr ( Xcort Micro systems, ashram road ahmedabad). they kept my laptop for about 12-15 days & later changed the mother board (job No. 2069).the laptop then worked normally for 2-3 days & then showed a RAM of 1 GB while my model has a RAM of 3 GB. I again visited the above service centre & they rectified the problem by saying that the RAM had a fixing problem. after about 2-3 days again the computer got hanged while working & did not restart & was showing a message "HARDWARE MALFUNCTION, CONTACT YOUR HARDWARE VENDOR". i contacted the same service centre again & they have now diagnosed a HARD DISC DRIVE FAILURE on initial inspection & have again kept the computer with them for final diagnosis (job No.2762 dated 24.3.09). they had promised to call me after 2 days to tell me the exact situation, which i did not recieve. Finally when i contacted them i was told that the new mother board & the hard disc both need to be replaced. I feel that this machine has a manufacturing defect since this has required major repair or change of parts ( once mother board & then mother board & Hard disc) along with one minor problem with in less than 3 month. So i asked them to either replace the whole machine or refund my money which they have refused to do as per telephonic talk with their regional officer Mr Jasmine Joshi. Kindly suggest me what to do. Thanks

pawan singh

from Mumbai, Maharashtra

i am not getting the free gifts by my hp pavillion notebook. i have purchase it on the 8 november 2008. please tell me detail how i can get the free kodak digital 8.1 mp camera

Kamal Jit

from Mohali, Punjab

Dear sir
Please provide your file numbers or product serial number so that we look into the matter if gift is still pending. We are sorry for delay which was due to reasons that was not in our control. We regret inconvinience caused. In case if gifts have still not been received please e-mail your details on [protected]@innovativemail.in.

Ayon Basu

from Pune, Maharashtra

Well i bought a Hp laptop on the 27th of January i think.
Inspite of doing the needful i still have'nt recieved my camera.
The offer is no longer present on te HP India website.
I have all the necessary documents.

Ankur

from Allahabad, Uttar Pradesh

HP Laptop — very poor customer service

I have given my laptop for the replacement of screen at the Hp service centre at A200 okhla industrial area, new delhi. People at Hp gave me assurance that my work will be done within one or two days, despite my calling them for weeks, no one is picking up their landline phone no. [protected] and [protected].

I had personally requested the floor manager Ms. deepshikha to expedite my case but it was of no help.
imust say the work culture and professionalism tremendously lack at that centre and it needs to be changed for the betterment.

I am being frustated and mentally harassed by calling them 24x7 for the last three days.

Please tell the HP people to contatc immediately or else i will complain at a higher level.

Thank You
Ankur Khanna
[protected]

Hp_Customer

from Delhi, Delhi

HP Laptops — HP Laptops

Hello,

I have a bought a HP laptop in Feb 2009 and have registered for the gift and have even sent a dd for 1300 Rupees.I have crossed 6 weeks already.But there has been no email or any updates from HP.

Please let me know what is the status of the same.

Ashok Agarwal

from Chennai, Tamil Nadu

HP Pavilion DV5 — not received free gift

Dear sir /madam

i have purchased hp laptop on[protected] but

i haven't received my free gift even after your mail of 6 weeks time limit had passed.

i have called on your contact number too but i haven't any reply from there .

so kindly provide me information regarding the reason of delay .

my redemption code is G9LJFP8USV and my email id is [protected]@gmail.com.

prabhat tiwari

from Ludhiana, Punjab

GOODDAY SIR/MAM,
ACTUALLY I HAD PURCHASED MY LAPTOP ON 9TH JANUARY AND UPON WHICH I SHOULD GET DVD HOME THEATRE I SENT THE DD OF (1500 RS) IN FAVOUR OF 'SOLUTIONS INTEGRATED MARKETING SERVICES PVT, LTD.'.ACC TO THE RULES THE GIFT SET MUST REACH AT MY HOME WITHIN 2 MONTHS AFTER THE COMPANY RECIEVES MY D.D BUT STILL AFTER 3 MONTHS ALSO I HAVE NO NEWS ABOUT THE GIFT ...PLEASE PROVIDE ME WITH FULL INFORMATION WHY IS THE DELAY IN DISPATCHING THE GIFT IS HAPPENING...???????????THANK YOU...

Sudipto Palit

from Mumbai, Maharashtra

hp pavilion dv5 series 1102tu — i have not received free gift till now

I have purchased my Hp pavilion dv5 series Entertainment notebook PC (DV5 1102TU) on 07/01/09. and till now i have't received my free philips home theatre & there is no status information i have got. i want to see my status for my free gift.

My redemption code is WAREA3RBMO, I also send a demand draft of Rs 1499/- having dd no. 961480, date of issue 15/01/09, issuing branch "State Bank of India, Jadugoda -0227"

Details of my computer:-

hp pavilion dv5 laptop 1102tu

Sl no (s):- CNF84404P0
Invoice no :- IC/1321/08-09
Supplier's refrence :- 1277
Despatch document no. 1277
Despatch through :- Tejpal
Product:- (1P) FZ728PA

Purchased from:-

Image Computech Pvt Ltd.
Office no. 04, Hotel Sagar Comlplex,
New Kalimati Road, Sakchi, Jamshedpur.
Ph. No. 91-[protected], 6570433
Fax no. :[protected]
email :- [protected]@imagejsr.com

I have also send mail to [protected]@solution-intg.com and also send a complent to hp. My complain no is CCHSAP203061. But till now i have not received any information from hp except a SMS to check my mail only. In my email they have send that the redemption which i have owned i will get within 10-15 days.

Please tell me from where & how can i get status of my free philips home theatre. Please tell me something about this. And also tell me when i will be getting my free philips home theatre.

Please reply me soon

abhishek_kumar88

from Gurgaon, Haryana

HP — not taking action to my complaint since 11 months

have problem in my laptop.it show "window exprorer has stop working" this error i get when i open any file in any location
also i cannot format my window...service centre made scratch on my pc and i visited to the sevice centre more than 6 times.I did all troble shoting..all the the step told by technical support could not fix my problem ...I am doing troble shoting since i have purchased ...I am doing troble shooting since 8 months..i have wasted my precious time on visited service centre and doing troble shoting ...they had replace almost every part of my laptop...now there is no originality remains on my pc... complaint no CCHSAP204084. mobile no [protected] s/n: cnf80745fk p/n: kp156pa#acj