[Resolved]  Hp Laptop — Laptop’s LCD bottom part cracking problem but I am not getting responses

To,
The director,
HP Authorized Service Center,

Subject: - Laptop Model no. KS365PA and Product No. dv3005Tx

Dear Sir,

I had purchased HP Laptop on date of 19 may 2009, model no. is KS365PA and Product No. is dv3005Tx. The Laptop cracks are developing continues front side of LCD bottom and laptop’s plastic border color is fading. I have attached the file photos as proof.

That problem is not technical software & hardware but laptop LCD border is very poor quality and it is cracking automatically slowly slowly. The LCD inside edges cover mounting plastic is very poor quality. I was facing this problem last 5-6 months but I was out of India last days so I couldn’t contact at your service centre for this complaint.

I had shown this Laptop at your Hp authorized service centre G-3, G-4, Shree Gopal Tower, Krishna Marg, C-Scheme, Jaipur on 7/9/09 and they communicated on phone and didn’t give good response. The telephonic caller told that they are not responsible. I had shown my laptop to other engineers and they told me, that LCD border plastic is used low quality. You can show my Laptop others.

I look forward to hearing from you. Please see our laptop and take action as soon as possible.


Mr M.K. Mishra
Mobile No.: [protected]