HP Laptops — NON REFUNDING BALANCE OF PRINCIPAL AMOUNT

I had purchased a HP Pavilion Dv4-1242Tx Laptop on 3rd April 2009 through Kapital IT, Shop No.-2, Ground floor, East Block, Archana Arcade, IT Complex, Off St. Jhons road, Secunderabad-500025
Tele[protected] for a sum of Rs 50600/- for the laptop and Rs 6000/- for the additional two year warranty total a sum of Rs 56800/- was paid to Kapital IT.The laptop was declared DOA by HP on 29th June 2009 hence the laptop was returned back to Kapital IT on 1st July 2009.After a long correspondence and request a sum of Rs 50000/- only was refunded on 17th july 2009. The balance of Rs 6800/- is still outstanding with Kapital IT for which I am regularly approaching Kapital IT as well as HP but they have not shown any action for refunding my balance amonut. In view of the above may I request your kind honour to help me out in getting my balance amount back.
Thanking you in anticipation.
Yours sincerely
DK Singh
[protected]
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H P Laptop — Not refunding balance of principle amount

I had purchased a HP Pavilion Dv4-1242Tx Laptop on 3rd April 2009 through Kapital IT, Shop No.-2, Ground floor, East Block, Archana Arcade, IT Complex, Off St. Jhons road, Secunderabad-500025
Tele[protected] for a sum of Rs 50600/- for the laptop and Rs 6000/- for the additional two year warranty total a sum of Rs 56800/- was paid to Kapital IT.The laptop was declared DOA by HP on 29th June 2009 hence the laptop was returned back to Kapital IT on 1st July 2009.After a long correspondence and request a sum of Rs 50000/- only was refunded on 17th july 2009. The balance of Rs 6800/- is still outstanding with Kapital IT for which I am regularly approaching Kapital IT as well as HP but they have not shown any action for refunding my balance amonut. In view of the above may I request your kind honour to help me out in getting my balance amount back.
Thanking you in anticipation.
Yours sincerely
DK Singh
[protected]

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