HP India Complaints & Reviews

NO RESPONSE/ NO RESOLUTION EVEN AFTER A WEEK

Here's a crock of they've come up with !!!



Dear Mr. Krishnappa,

This is really frustration and it appears the matter has reached it's permanent abominable stage .

We see to be going in circle and now the unpleasantness is that you've stopped responding to our emails.

Let me assure you the ignorance will not be a solution. I invite you or your engineer to our office. You bet you'd end up burning you left had/wrist - it heats up so much !

How could you determine right sitting in Bangalore that the heat dissipated is also normal as per the product design ?

Did you actually take the feedback from the engineer who visited our office ? Did you thought of calling me back to get the right inputs ?


I don't understand why are you doing this to us ?

Truly,


-------Original Message-------

From: Krishnappa, Lohith (CR team India)
Date:[protected]:03:41
Cc: Senthil Attapattu; Col. A. K Patta
Subject: RE: HP Model G42 458TU

Dear Mr. Pankaj Bhagchandani,

I would like to inform you that the heat logs and the test results were shared with our concerned technical team.

According to the input from them the unit is working as per the specifications and also the heat dissipated is also normal as per the product design.

With the above inputs regret to inform you that the unit replacement cannot be honored in this case.

As far as the warranty of the notebook is concerned request you to get in touch with the reseller as the same cannot be updated on our systems as the reseller is not an authorized direct reseller of HP.

Warm Regards,

Lohith Krishnappa

India Customer Relations Case Manager |

TS Complex Problem Resolution and Quality|

Hewlett-Packard INDIA |

Phone - +[protected] | e-mail- lohith.[protected]@hp.com

HP Laserjet 1020 — Tonar not Received

My toner not received till now which redemption code no. is 680DSYH8NB and I send all documents which are required but still I not get My tone. which sent to the company dated 06.05.2006.

hp 1020+LJ Printer — not attending the faulty printer

printer LJ 1020+ faulty. fault booked but not attended for last one week.

regn no [protected] Case ID 4095398 FM col basu mob [protected]

Reg : Printer Complaint

Dear Sir / Madam,
We have purchased HP printer Laser jet 1020 plus on 12.05.2012 at Micro System, Gandhipuram, Coimbatore, Tamilnadu. Bill No. 1166, Printer Serial No. CNCFY 39321.
We have complained you about the margin alignment. forward the printer to your Service Centre Redington India Limited, Coimbatore, Tamilnadu. Work order No. CB/12/04307 on 5 days before. It was return to us on 26.11.2012 with a confirmation of the registered complaint was rectified. But still now the problem was not rectified. We have purchased the printer before 6 months only. but 2 times the same problem was arrived. When we approach the concern person they told if it is the major problem means we can replace the new printer. But now they told if we change the board the problem will be solved.

Digital Designers
205, By pass Road, Udumalpet.
Cell :[protected],[protected]
E-mail : [protected]@yahoo.com,


We will be thankful if you replace the printer at the earliest.

PRITER CAN NOT WORK
SERIAL NO.CNCFY

Dear Sir/Madam,

We purchased one HP Laserjet1020 Plus, Sl No-CNC2115461 AND PRODUCT No. CC418A at kadapa dated 20/08/2015 which is under warranty period of below one year but now the printer got some problems and giving print outs and it was erasing due to this office work is being hampered.

You are requested to kindly do the needful at your end.

With thanks & kind regards,

MPDO OFFICE PULLAMPET YS DT PHONE NO [protected]

Dear Sir/Madam,

We purchased one HP Laserjet1020 Plus, Serial No-CNCH551486 from M/s VISHAL PERIPHERALS, 28/29, Ground Floor, Annapurna Black Aditya Enclave, Ameeret, Hyderabad, Telangana-500016 Invoice No. AT-2206, dated 23.06.16 which is under warranty period of one year but now the printer got some problems and giving more sound to give printing which our office work is being hampered.

You are requested to kindly do the needful at your end.

With thanks & kind regards,

For

USHA SANJEEVA REDDY TECHLINKS PRIVATE LIMITED
HIG-28, BALAJINAGAR, KUKATPALLY, HYDERABAD
MOBILE; [protected]

HP Laptop — DELAYS IN REPAIR OF HP LAPTOP UNDER WARRANTY

THis message was sent to HP India,

Dear Sirs,

With deep regrets I am constrained to conclude that my current experience with HP Service has greatly lowered my opinion about the HP / HP service.

On 29.11.2008 I gave my laptop for repairs under warranty for :

A) Numerous spots on display screen

B) Non working USB port etc.


DIGITECH KARNAL CASE ID IS [protected] dated 29.11.2008 and I am told that out of the above they have lodged only one complaint and the other will be launched after the first is completed so may be it would take it to end of JANUARY 2009 before I get it back.


Since then it is nearly one month and there is no satisfactory response. I Hope that HP is not waiting to let the warranty period end before repairing and returning the same.

Apart from the difficulty I am facing due to non availability of the laptop, the bland response that it will be repaired as and when the part will come is not at all acceptable to me.

Under the circumstances I request your immediate intervention and feedback to me regarding the repair and return of my laptop.

HAD I NOT TAKEN THE EXTENDED WARAANTY SO PROUDLY TOUTED BY YOUR DEALER, THE REPAIR WOULD NOT HAVE TAKEN MORE THAN 24-48 HOURS.

I wait for your immediate response before I decide further course of action AS to me it appears that there is no intent to expedite the repair of the LAPTOP.

IN CASE YOU GUYS ARE NOT INTENDING TO REPAIR THE LAPTOP PLEASE RETURN IT GRACEFULLY BECAUSE I CAN NOT ACCEPT THE PLEA THAT A COMPANY LIKE HP HAS NO SPARES FOR A LPATOP FOR WHICH THEY TOOK MONEY TO GIVE EXTENEDED WARRANTY AND THAT WARRANTY IS STILL VALID.

PLEASE ALSO EXTEND THE WARRANTY PERIOD FOR THE DURATION THAT THE LAPTOP IS BEING RETAINED BY YOU

HOPE I WILL GET A RESPONSE FASTER THAT THE REPAIR IS BEING UNDER TAKEN>

HEMENDRA GOYAL
CHIEF OPERATIONS MANAGER,
IOCL, PANIPAT

[protected].





-----Original Message-----
From: digitech_karnal . [mailto:[protected]@sify.com]
Sent: 22 December 2008 18:08
To: esso.[protected]@hp.com
Cc: Delhi Channel Response Desk; shashi.[protected]@hp.com
Subject: delay parts



Hello Team



Good Evening,



these are the parts delayed from a long time.

plz verify.



case id = [protected] SO#[protected]RAM of Server)

case id = [protected] SO# 18100923.

case id = [protected] SO# 18159124

case id = [protected] SO# 18221556

case id = [protected] (SO NO. is not provideed in CSN).







THanks & Regards

Sumit

Digitech Services Pvt. Ltd

Karnal

[protected].

i bought an hp laptop model dv4 1131tx on jan12th of this year... i was assured of getting a home theatre system for free...i received it last week... but for that i had to send a dd of 1500rs to you... the salesman told that the money is for getting additional warranty for 1 year... but i received a mail last week from hp informing me that i have warranty upto jan 12th 2010 only... then for what purpose is that 1500rs for??? i tried to contact you, but there was no reply from your part... my laptop serial no is CND84512M3... please reply me back on [protected]...

HP/ LAPTOP — to repair the laptop within warranty duration

The partitioner bought a laptop from HP (compaq Brand) from the company with one year warranty. nearly after 8 months the display panel started malfunctioning and showed only colored bars. after this the laptop is submitted on[protected] to the HP service center at Allahabad for repairing. As the company commit to repair the hardware of laptop within three days. but till today[protected] ie 20 days later the company has not repaired the laptop. The concerned persons at service center use to say the part is not available, which is not an excuse for the customers, as he paid the money in advance for this warranty also. The petitioner is the research student at university of Allahabad, and his work is suffering a lot due to insincerity of the HP company personals.
kindly, take the action against the company and direct the company personals (authorities) for quick relief of the petitioner, to which to laptop must be provide as soon as possible.

Dear sir
My name is A.Suriyanarayanan Propertitior of suriya computer actually I purchased HP Desktop system last year (19.11.2013) and I delivery to my client ASSISTANT DIRECTORY (HORTICULTURE )(CENTRAL PUBLIC WORK DEPARTMENT) now that system was problem my compliant NO is [protected] AND 28.10.14 the ENSURE SUPPORT SERVICE INDIA LIMITED Service Engineer came he told bios problem so need motherboard change but he also told that motherboard get RUST problem so he cannot change with warrant but that the client want to change with warrant so
what I will do ?Suppose they cannot change with warrant support client told will go to consumer court because HP company cannot give good quality of desktop warranty period motherboard get rust problem
I also attach that (ENSURE SUPPORT SERVICE INDIA LIMITED) SERVICE REPORT.I need to HP report my mail id is [protected]@gmail.com