[Resolved]  HP Printer M1005 — Printer is not working

Address:Bihar

We had purchased an HP Laserjet 1005 Multifunction Printer on may 2013.
The Printer Stopped working in the last week of may. We had sent it to the HP service center in Patna about 1 ago. It has been more than 20 days and they haven't given us the printer back. They are making different excuses like: The spares part change and your printer is working fine. The spare is out of warranty (How can it be out of warranty if it is used for a month only)
The engineer looking into the printer is on leave.
This is not expected from a reputed multinational Company Like HP (Hewlett Packard)
We strongly recommend people to not buy HP products because they do not give proper service.
Their Engineers are not capable of handling thier "WORLD CLASS" products.
You can also be not sure if your genuine spares are replaced by some unscrupulous person.
Be sure you will have to wait for months to get your product back
and Their Engineers are use abuse language he is told that you came in a gene in service center the I will destroy your printer.
HP Laserjet M1005
SN CNH8F1C33K
We had sent it to the HP service center in Patna 19 july 13
service center ID is 11678.
I am also call so may time customer care buy is also not give proper response
Case ID number is [protected] , [protected] , [protected],
Kindly help me all the concern officer.

Contact No. [protected].

Postal Address:
Surendra Prasad
C/f Raghunath Prasad
At+PO: Kashi Bazar, PS: Bhagwan Bazar, Dist: Chapra, State: Bihar (INDIA), PIN: 841301
Ph no: [protected]
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Aug 13, 2020
Complaint marked as Resolved 
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