[Resolved]  Hp — warranty certificate

I bought my pavillion g6 on 7th march this year.At that time,there was a two year extended warranty offer.I applied for it and submitted all documents and other requirements.On the month of May,i recieved an e-mail from hp stating all warranty procedures been completed and i can print my warranty certificate from a link given on the mail.Few days back,i tried to print the certificate.after clicking the link,a page comes with options of printing.When i try with either one option,the page stays as it is and as such,no result.I tried many times but all in vain.Please help.