HSBC Bank, Bangalore — Non closure of bank account when requested, and account balance goes negative due to their negligence. | |
I had a corporate Power Vantage account with HSBC, Since our company started banking with another bank, we had to change our salary account. On August 4, 2008, I visited the HSBC bank MG Road branch and filled in the required documents for closing my HSBC account, and I was told that my account had been closed ( I also submitted my debit card and cheque book). However, now I have been receiving mails from HSBC saying that there is a debit in my account, and I need to fund it. Please note that I was unaware that my account was still functioning, and I was not provided any intimation about the same whatsoever. I even filed a complaint at their call center (complaint no. [protected]), and I was told that I would have to go to the bank and fund my account of the deficit (Rs.4000 and odd) and get this done. Since this is an error from the bank’s side, I think it would only be fair on their part to close this account and spare me any further inconvenience... Was this information helpful? | |
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+91 22 6680 0001
+91 22 6666 8890
+91 22 2263 6666
52, 60, HSBC India Ltd Building, Mahatma Gandhi Road, Fort, Mumbai, Maharashtra, India - 400001
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