HSBC Bank, Bangalore — Non closure of bank account when requested, and account balance goes negative due to their negligence.

I had a corporate Power Vantage account with HSBC,

Since our company started banking with another bank, we had to change our salary account. On August 4, 2008, I visited the HSBC bank MG Road branch and filled in the required documents for closing my HSBC account, and I was told that my account had been closed ( I also submitted my debit card and cheque book).

However, now I have been receiving mails from HSBC saying that there is a debit in my account, and I need to fund it. Please note that I was unaware that my account was still functioning, and I was not provided any intimation about the same whatsoever. I even filed a complaint at their call center (complaint no. [protected]), and I was told that I would have to go to the bank and fund my account of the deficit (Rs.4000 and odd) and get this done. Since this is an error from the bank’s side, I think it would only be fair on their part to close this account and spare me any further inconvenience...
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Hongkong & Shanghai Banking Corporation [HSBC]
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    62%
    Complaints
    1101
    Pending
    0
    Resolved
    681
    Hongkong & Shanghai Banking Corporation [HSBC] Phone
    +91 22 6680 0001
    +91 22 6666 8890
    +91 22 2263 6666
    Hongkong & Shanghai Banking Corporation [HSBC] Address
    52, 60, HSBC India Ltd Building, Mahatma Gandhi Road, Fort, Mumbai, Maharashtra, India - 400001
    View all Hongkong & Shanghai Banking Corporation [HSBC] contact information