[Resolved]  HSBC — Delay in processing a request to reduce the Housing Loan Tenure

This is Murugesan, holding a savings cum loan account in HSBC for the past 4 years. I have been approaching your branch (Adyar HSBC) for the past 1.5 months (since 23-Aug-07) for reducing the tenure of my housing loan. I have submitted the required documents by end of August month itself except the undated cheques. ( I was told that the cheques can be submitted later at the time of siging the FAL Copy).

Today it is 12th Sep. No action has been taken in this regard. For current month, I have deposited the revised EMI (assuming the EMI would be revised from this month onwards) . Please let me know the further formalities to be done for this.