[Resolved]  HSBC Credit Card — False EMI charged

I was the user of a HSBC credit Card . I purchased a laptop with the card amounting to INR 60k . The EMI cycle I subscribed to was 9328 INR for 6 months . I started my EMI cycle on the month of November . The fist 2 months were charged correctly but from the month of March i sudden;y saw 2 EMI cycles on my bills . I have called up the bank more than 10 times and they have agreed that I have been charged wrongly yet they havent taken a step to make corrections .
Please Note : I have been facing this trouble since the month of March 2008 and yet there is no action taken . Instead of making a correction they have deactivated my card on a record of Bad debts .

I request for an immediate action to be taken so that this confusion can be cleared .
I have all the bills to be submitted as a proof . Please let me know what is the next step to be taken .
Hoping for a quick action .

Thanks and Regards,
Devleena Bhattacharjee
[protected]
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Aug 13, 2020
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