HSBC Credit card NEVER USED; still bill of 3500/- - HSBC Credit Card
I NEVER USED the Credit card ; I still got bill of Rs 3500/-.
Further I get threatening SMS and letters to pay the bill in 24 hours.
It's really painful.
Name : Sameer Shelar
My Card number is: 4384 5999 9759 0228
I got HSBC credit card when HSBC representative visited our company last year.
I never used this credit card; still the card bill went up to 3500/- Rs.
1>To cancel the credit card I cut the card into 3 pieces and dropped into HSBC ATM drop box, 2 months back.
2>Since then I was receiving daily SMS threatening that “please pay the outstanding amount within 24 hours”.
3>I called the HSBC helpdesk 5-6 times; they said that they are in process of cancellation and I will get a confirmation call in couple of days.
4>Further, the helpdesk did not provide me the complain number. They said that their software do not generate complaint number.
5>I never received the confirmation call to cancel the card.
6>In spite of this I received 2 monthly statements from HSBC stating the outstanding bill amount more than 3500/-
Hope this will solve my problem,
HSBC card no: 4384 5999 9759 0228
Mobile no: +91 9822880939