[Resolved]  HSBC - Credit Card — Finance Charges Levied

HSBC Credit Card — No statement, finance charges and late fee

in dec month i did't get neither physical statement not SMS msg. on next- day of due date a representative called me and said about the dues and said, we are sending our person to you do not deposit cheque because cheque collected in thay way take time. i gave check on 7th, but cheque was cashed on 13.

so they have charged me finance charges and late fee more then Rs-1000
i called the customer care. the person said we can only reverse the late fee not reversal.

i have to pay finance charges of about Rs 800. why should i pay. for that.

HSBC Credit Card — Levy of late payment and finance charges

I am an account holder of HSBC for the past 18 years or so. I also availed of a home loan from them which has been closed now. For the past 15 years or more I have been using HSBC credit cards very extensively. Some years back I was offered two gold cards- one master and one visa along with two additional cards on both. All four cards have been used extensively by me and full payment made on each bill within the due date with no record of default. I received the MArch bill for one of the cards which was due on 13th April., I have deposited a at par cheque for the entire amount of Rs 33, 570 on 11th April in the HSBC ATM. With several bank holidays in early April, the cheque was realised only on 15th April by HSBC. On my next bill on the same card I was levied a finance charge of Rs 750 plus service tax and two finance charges 668 and 3040 plus service tax on 21st April although full payment was received by them on 15th April.

On follow up they reversed my late fee but was adamant in reversing finance fee and happy to cancel all my four cards, though I was billing a huge amount on all the cards and making full payments every month for several years. My last bill on all cards put together was in excess of one lakh. This shows they have no customer service attitude for non defaulting customers. Now I have no option but to close my savings account as well as my investment portfolio with the bank

HSBC Credit Card — Unnecessary finance charges levied on my card

Hi,

I paid 140/- short of 28341/-. That is i paid 28200 well before due date. for that i was levied finance charge of rs1600/- which is ridiculous by HSBC Bank. Please register complaint against HSBC Credit Card.

Regards,
Sasanka

HSBC — Levy of late payment & finance charges

Register here or mail us your Complaint at [protected]@consumercourt.in .
Mobile Credit Card Consumer Court > Financial Services > Loan > Credit Card
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Levy of Late Payment & Finances Charges

[protected][protected][protected][protected]
I am an account holder of HSBC for the past 5 years or so. I am using this card from the past 5 years or more I have been using HSBC credit cards very extensively..The card was extensively using by me and full payment made on each bill within the due date with no record of default. I never received any statement from the last 5 years and am paying the amount which bank people told me and some time they send there man for payment but after paying the amount is still stand there every time they charged interest from the last 6/7 months am nt swiping the card for any purpose am just paying without getting any statment from them but the amount is still there.

On follow up they reversed my late fee but was adamant in reversing finance fee though I was billing a huge amount on the card and making full payments every month for several years. This shows they have no customer service attitude for non defaulting customers. Now I have no option because I dont hv too much money to pay them because they are showing every time the same amount so pls take care of this and do justic for me am very thanksful to you.
Neelam Misra
[protected]@yahoo.com, [protected]@rediffmail.com


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I am an account holder of HSBC(Card No. [protected]) for the past 5 years or so. I am using this card from the past 5 years or more I have been using HSBC credit cards very extensively..The card was extensively using by me and full payment made on each bill within the due date with no record of default. I never received any statement from the last 5 years and am paying the amount which bank people told me and some time they send there man for payment but after paying the amount is still stand there every time they charged interest from the last 6/7 months am nt swiping the card for any purpose am just paying without getting any statment from them but the amount is still there.

On follow up they reversed my late fee but was adamant in reversing finance fee though I was billing a huge amount on the card and making full payments every month for several years. This shows they have no customer service attitude for non defaulting customers. Now I have no option because I dont hv too much money to pay them because they are showing every time the same amount so pls take care of this and do justic for me am very thanksful to you.
Neelam Misra
[email][protected]@yahoo.com[/email], [email][protected]@rediffmail.com[/email] Smilies

HSBC-Credit card — IRREVENT CREDIT CARD MESSAGES

Sir,

This is to inform that I have been receiving creditcard statement messages on my mobile [protected].

The latest message received reads:

"Dear customer, statement for your creditcard ending with 3633 has been generated.Totalpaymentdue on 01DEC09,Total payment due Rs.349097 and Min payment due Rs.349097"

Iam not at all a creditcard holder of your bank and therefore should not receive these messages.Therefore kindly rectify the mistake and send the message to the actual credit card holder.
Complaints given over telephone earlier to your Local Branch could not rectify the mistake.
Awaiting your reply.

SAYEEDUL HASAN

dear
iam also victim of the same.

HSBC Credit Card — Finance charge levied

Hi

Extra finance charge for over Rs 1000 has been levied on my HSBC credit card even though the payment was done to on last date via check. Their argument is "check takes time to encash and it's been told to me earlier".
Firstly, It is nowhere mention that I can't pay by check on last date.
Secondly, They did the reversal in the past making a precedent against their argument.
Additionally, their net banking wasn't working earlier due to problem in their OTP device.

Even after repeatedly calling and conveying the inaffordability of their charges, they are adamant of their charges. I have 4 yrs of banking relation of them, which I would snap immediately. I am making the current payment sans the finance charges. I won't be paying them any finance charges and charges on that amount subsequently. Please interevene I am really scared of their recovery agents. Please note they are doing this to their ex employee, I am really concerned about the common people.

pf declined

Hi...i was working in hsbc for seven years. After i left my pf form was submitted from hsbc. Bt when i check the atatus af my pf it shows that it is declined.my pf account number is APHYD[protected]. Thanks Shalom