[Resolved]  HSBC - Credit Card — charges for cash payment

HSBC Credit Card — HSBC Credit Card Charges

I am working with Bally Technology, Bangalore. Initially we had a salary account with HSBC. That time we offered a Credit card from HSBC with NO CHARGES whatsoever due to "special tie up" between Bally and HSBC Bank, India. I got a Credit card for self, also, an add on card was provided "free of charge".

I opted for the card as it was free and carried no liability. The subject of membership fees was not mentioned by the agent.

No calls came to me from HSBC and no SMS.As I do not use credit card, the card remained unused.

Since, I don't use the card, i never bothered to look into the e-statements that came to my email address.

Suddenly in 2009, 16 months after the card was issued, I get a SMS that i am liable to pay around 2000 Rs. When i ring up the call center they say the charges are Membership charges along with the late fees for card.

The agent advised me to call the collection center. When called the collection center, they told me to call back the Call center. I repeated the whole story again to the agent, I was put on hold for 15 minutes with no response. They threw their hands in air and said they cant do anything.

The company never bothered me to inform that I was being charged. Also, what happened to the special tie up and special customer thing.

HSBC Credit Card — Cash Payment Fee

I came to know from Credit card statement that they have charged for cash payment which i have made for bill pay.

it means we need to pay according to there norms

if some one have without cheque or on line funds trsfer with net banking

will have to pay extra charges to pay our credit card bills

hsbc credit card cash payment charges — hsbc credit card cash payment charges

Dear all,

kindly do the needful help on priority am forwrded this mail to [protected]@info.in

plz... look into this

Thanks,
Sudheer V
[protected]



Dear all,

Am card holder of HSBC CREDIT CARD NO.[protected], To day when am cheking the outstanding. where i need to pay 17 rupees. but has per your service advisory he was explained about there is cash payment charges was applied for me. with out notice how can u charge me what ever as per your co. rules.

1. As per service advisory this information was sent throw sep hard copy bill. But that month am not received the bill that is problem i want cleaer all my dues i paid all my dues exp 17 rupees where am not carrying that time.before the billing only i paied.
2. so many marketing kind of communication u r sending throw sms. why cont inform to costumer about this rules and chrges . are thinking it is not important.if important why your not forwarded this throw sms?
3. If it is informed to me you can collect. am saying that clearly its not reached me.
4. Today morning i called to twice to your customer support 1st attempt one gentlemen was not bothering about loosing a customer. this is the way your treating the customer.
5.i want total mycharges revet imdtly.


Regards,
Sudheer

HSBC Credit Card — Charges Extra

Dear Sir,
I hold the Credit Card of HSBC, I use that card on last March 2007 and I also pay the total useage but now today I received a statement of Rs.8908.60, now I talk to customer care but they are not able to say the details of total outstanding. i.e. they are totally faured with me.

Thanks

To,

HSBC Bank ltd.
Credit card division

CREDIT CARD NUMBER:- [protected]
NAME – RAJENDRA S DHOUNDIYAL

Topic :- Regarding TATA AIG GEN insurance policy

Dear Sir,
I am using the credit card of hsbc since last 4 years approx and you have dumped a policy of TATA AIG GEN. INSURANCE since last 3 years without knowing to me you are regularly debiting 670 Rs to my credit card every month I have talked to general insurance company and stopped the policy also and still you are debiting my account . My complain number is[protected] . kindly credit my account with 670 rs for this month in next statement and stop debiting the same amount otherwise I will not pay the credit card bill from next month .


Regards
Rajendra dhoundiyal
Mob:-[protected]
Email id :- Rajendra.[protected]@rediff.com

HSBC Credit Card — Credit card charge

Hi ,

I had an HSBC credit card 5 years ago and had never used the card. Today on 31/10/2011 , I have received a demand note asking for 14k !!! I never received any statement of transaction in any of the years and today after 5 years they I realise that I have been charged for a transaction that did not even take place. Please help.