HSBC - Credit Card — Charged for finance charges as credit card used during balance transfer period

Address:

Pune, Maharashtra

I am a classic card holder of HSBC right now it is blocked.

I had received call HSBC representative regarding balance transfer facility at 0% interest for 3 months, wihtout any additional / hidden charges. He didn't informed me that HSBC will apply finance charges if I use credit card in this period i.e. 3 months

I have availed balace transfer facility in Jun'2008 for 3 months and also used credit card in June, July'2008. For the useage of Credit Card they had charged me finance charges.

I have paid credit card used amount alongwith balance transfer amount on time (on or before due date) in each month. At any point of time I have not exceeded my credit limt (blanace transfer amount + credit card used amount). Cleared all balance transfer amount with in 3 months except finance charges. I have not used card after Oct'2008.

I had communicated the same to HSBC, but they denied to remove the finance charges and sending me the statements every month with adding finance charges for every month. Now 2.6 months are over and amount has reached to 10000/- approximately.

Kindly suggest me what action shoud take on this.

Thanks in advance.