[Resolved]  HSBC Personal Loan — Request for statement

Address:Rangareddy, Andhra Pradesh

Hi,
I have taken personal loan in hsbc, so every month bank is debiting EMI through ECS.But in a particular month, i dont have sufficient balance in my account and then agent called me for the payment, i told him i would pay in 2 days, mean while amount is credited into my bank account.Within one day bank debited the amount from my account through ECS.But this information is not updated to me and your agent.And the next day, unaware of the payment made through ECS, so i have paid the amount to your agent .After that i called to bank about adjust the extra payment to another EMI but they told that we will just adjust the amount from the principle amount .This is not at all fair.So i need the clarification regarding this deduction of extra EMI through bank statement (Complete bank statement) to be forwarded to my email id ravikiran.[protected]@gmail.com.I am looking for your response

Loan number:[protected]
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Aug 13, 2020
Complaint marked as Resolved 
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I have setteled my Personal Loan as per your letter no [protected] Dt 29 April 2010 but still ur bank has debited ECS amount Rs.221 in my Saving Bank AC IDBI Sadar Branch Nagpur.

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