HSBC — I need my documents back if application is rejected

Address:

Pune, Maharashtra

Hello,

On July 30th 2010 I have applied for HSBC credit card. When I called customer care Pune, I came to know that my application is rejected. I am perfectly fine if my application gets rejected because of any reason however; I would need all documents which I had submitted along with the form.

The response of a Call center guy was horrible when I asked him about returning my documents he simply went on MUTE and stopped responding.

I am no more interested in HSBC credit card even if you offer it free of cost. I just need all documents back and also would like to bring to your senior management notice about the response I got from your so called customer care.

Documents which I had submitted:

1. Photos
2. Visiting Card
3. PAN Card photocopy
4. Passport photocopy
5. Light bill

I hope I will get a positive response. Thanks in advance.

Regards,
Ravi

P.S.: My Acknowledgement receipt no is: 29516, Agency Name: SERCO