Hul Pureit — Germ Kill not delivered

Address:

Maharashtra

Hi
I order GermKill kit on 19th jul-2012 through online i received the sms with order on RFS/2008206
and service provider detail as Taj service mbl :[protected]. My purit is registered online in name of Ankur Chadda ([protected]@yahoo.co.in)

I contact the service provider and ask him to deliver it on sat (21-jul) he agreed to it.
But there was no delivery made on sat.
I kept calling him about it and he said that it will be done today.
When till 7PM it didnt delivered I called the purit helpline and logged the complaint regarding this.
They said that they will looking into and it will be delivered on saturday itself. But no delivery my whole day wasted in waiting for it.

I called the service provider he said that he will make sure that its done on sunday (22-jul-2012)
But no delivery done . I called him arounf 6pm and he started making excuses. I again call the helpline and registered the complaint.
They told and the there executive will call and the kit will be delivered today.

But no one called. and also they dont provide any complaint number to follow.
These purit people are providing useless service if they cant provide the complaint number.