Hul Pureit — Germkill (Battery) not delivered within 72 hours

Address:Gurgaon, Haryana

Hi Sir,

I ordered GKK on 6th August 2012 with order number RFS/2069695. There has been a lot of delay for providing me GKK. It crossed the 72 hours limit on 9th of August (12 days back).

Yesterday, I called the customer care. I told the customer care representative about HUL's policy to provide free GKK if it has not reached within 72 hrs, but they booked another order with order number RFS/2119806.

Please take this case and help me to get it as soon as possible with my old order only keeping the HUL promise.

Thanks,
Atul
email: [protected]@gmail.com, iiita.[protected]@gmail.com (as registered for the order)
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    PureIT / Hindustan Unilever
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    63%
    Complaints
    1720
    Pending
    0
    Resolved
    1061
    PureIT / Hindustan Unilever Phone
    +91 92 3050 0500 [PureIt]
    +91 92 4310 0100 [PureIt]
    +91 92 2320 0200 [PureIT]
    PureIT / Hindustan Unilever Address
    Unilever House, B. D. Sawant Marg, Chakala, Andheri (E), Mumbai, Maharashtra, India - 400099
    View all PureIT / Hindustan Unilever contact information