[Resolved]  Hul/pureit — Good product & excellent service

Address:Hyderabad, Andhra Pradesh

Hi,

I am using Pureit Classic model from past few years and I am quite happy with performance and after sales service, their after sales service is very fast and efficient.

During my recent order for battery replacement to my device, the service person visited and replaced it. He also suggested us to have a “Double storage kit”, he carried along with him and demonstrated to us by installing in our device, I felt it is very useful and now we need not to fill it multiple times in a day.


I should really thank Mr.Ganesh reddy for his prompt and efficient service

Thanks & regds,
M . BabuRao..
Prabhath nagar
Borabanda
Hyderabad
Contact:[protected]
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Aug 13, 2020
Complaint marked as Resolved 
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HUL/Pureit — GOOD SERVICE

Hi,



I am using Pureit and I am happy with its performance, but still I had a doubt on the after sales service. Recently it shown red indication and I called up on their helpline, ordered for new kit, and next day was being holiday and I never expected that I will get service on holiday but it's surprise to me, they visited my home and replaced it.



Really, I was astonished. Also at the time of placing for order they told me something about Pureit promise and I just ignored it and wanted my filter to be repaired but they not only promise they keep their promise as well.



All the best for pureit team and I strongly recommend this product to buy to my near and dears.




Regards,

Srikanth

M #

Moulali

Hyderabad
Dear Sir,
Thank you for taking the time and effort to reach us and provided valuable feedback on our product and services. A positive feedback like yours goes a long way in reinforcing our faith in investing behind providing excellent service to our consumers. We will be glad to assist you for any kind of future queries.
You may reach us by,
1. Replying to this response, or
2. Email: pureit.[protected]@unilever.com, or
3. Website: http://www.pureitwater.com or
4. Phone Call @ our 24 x 7 Pureit helpline:[protected] /[protected].
Regards,
Resha Parkar (resha.[protected]@unilever.com)
Manager-Consumer Communication & Analytics
Dear Sir,
Thank you for taking the time and effort to reach us and provided valuable feedback on our product and services. We are looking to grow our family and a testimony like this gets us going on our goal of protecting lives. We will be glad to assist you for any kind of future queries.
You may reach us by,
1. Replying to this response, or
2. Email: pureit.[protected]@unilever.com, or
3. Website: http://www.pureitwater.com or
4. Phone Call @ our 24 x 7 Pureit helpline:[protected] /[protected].
Regards,
Resha Parkar
Manager-Consumer Communication & Analytics

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