Hungama music on demand — deactivation of hungama music on demand | |||
My No.[protected], working at Guntakal, Anantapur, Andhra Pradesh, getting charges for " Hungama music on demand "even not registering for it. Aleardy lost rs. 298/- for two months. Please deactivate immediately. How come it happens?. Not a fair means of business. Prakash Reddy, Guntakal. Dated 15/09/2011. Was this information helpful? | |||
11 Comments | |||
Comments
please deactivate your service hungama music on demand...i am not using your service and i am getting extra bill of 149 rs every month...so deactivate it...my account number [protected] and my phone number [protected]...
Reply
Music On Demand — music on demand
DEAR SIR,THIS Music on demand service activated and charged without my confirmation
I have been using BSNL broadband for the past 5 years. My BSNL landline number is [protected].Till now i was happy with the billing of BSNL. But last month i saw that an additional amount of Rs.1873/- has been charged against MoD(Music on Demand). When enquired at exhange, they said its from bsnl.hungama.com . I am tottaly not aware of this service and i called up hungama.com customer service and understood that the service was not activated without my consent, neither i didnt get the activation details for the said servvice.
I really dont know why i am suppose to pay for something which i havent subscribed.
For the past one week, i am trying to escalate the issue with support.[protected]@hungama.com, but i am not getting a It would be really appreciated if you can take an action on this , as i feel it really humialing (even though the amount is small). It really kills the reputation of BSNL.
If i am not getting a proper respose from hungama, i will be forced to move this to consumer court and fight against this cheating.
I want to have this issue sorted out without such hassled. I request you to intervene and guide where to complain about this.
THANKS
THOMAS FRANCIS
[protected]