| Address: | Kanchipuram, Tamil Nadu |
Sub: Informing about Major Defect in the purchased TV Set – Model No:HY8500 QS – Serial No:[protected] Reg.
I wish to state that , I am the consumer residing at the above address had purchased the above model 34 Inches TV Set of your esteemed company from the Next Retail Showroom – Tambaram Branch , Chennai- 600 045 on 30th July 2010. Ever since the date of purchase of the said unit I was coming across with noises in the TV Cabinet which was duly attended by your service crew. Now on 29th December 2010 when I switched the TV Set in the morning I was shocked to see the pictures in bad shapes both vertically and horizontally and also with bigger rattling noises from behind the cabinet . Therefore immediately I had contacted your Service Call Centre 39404040 and had informed the complaints I came across , they had assured that my problem will be attended within 24 hours. My Complaint ID is :PSC [protected]. But to the discountenance and dismay it was not attended till evening 6.45 PM of 30th December 2010 . I fear to operate the TV Set for viewing unless it is being attended to promptly. Please do the needful in this regard and oblige as you are aware the customers are the most valued persons for your establishment. Was this information helpful? | 
