[Resolved]  Hyundai India Pvt Ltd / Santro Xing Gl Plus Feb 2012 — Cheating case as local CNG fitment done by deep hyundai in my car which is not approved by hyundai itself with no disclosure/information to me

Address:

Delhi

Hi Concern,
This is bring into your kind notice that I bought one Santro Xing GL Plus petrol car from Koncept Hyundai (Green Park)in Feb 2012, When my car’s 1st service due I get this done from one oHyundaiai authorized service centre “Deep Hyundai in B72/4 Wazirpur Industrial Area New Delhi.After 5 months from the date of purchase ,I went to the same service center and ask about the CNG fitment details ,where they referred me to the concerned executive for CNG (Mr.Anil Kumar) and he told me in details that there are two type of CNG kit available wherein one would cost about 35000/ and another will cost about 47000/ .As my car was new, I was only concerned about the 2 Year warranty on my car and the originality of CNG kit. The Executive who is Mr.Anil in this case , specifically told me that warranty on the car would remain as it is with no changes at all Hyundai Service stations across India. After the Discussion , I went ahead with the CNG fitting from DEEP HYUNDAI outlet for Rs 35000/ paid on the centre,

But now I come to know a SHOCKER that the CNG installed by DEEP Hyundai in my car at their own premise (First floor) is a local CNG kit and also not approved by Hyundai company itself as it is not a CEV CNG KIT as a result 2 year warranty on my car would not be there at all Hyundai Service stations across india as they treat this as a local CNG fitment,I am still not in a state to understand how come a Hyundai self entity can do such a disaster with their own customers and that too with no intimation/information. This is absolutely comes under cheating, mis representation and disguising customer from the actual fact. I am really very very disappointed by knowing the fact that such kind of blunder can happen with open eyes within such a big and renowed company. Now due to fitment of local kit into my car have shown its impact as I am facing problems like leakage of fuel,missing,pickup,non effective AC,disbalance of my car and many more,i have also communitcated with the DEEP HYUNDAI service manager Mr.Rahul and CNG head for then Mr.Vinod Aggarwal but no result have come.They know they have done this big mistake but they are scaptical to accept the fact and not coming forward to help me in this regard,

Now i am not driving this car any more till the time i will get the satisfactory action been taken, i have also wrote to the the hyundai india,deep hyundai and Koncept Hyundai(From where i bought my car)but till now no revert been received till now


Regards,
Kaushal
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