[Resolved]  Hyundai Motors India Ltd — Exchange Bonus not received

Regarding Exchange bonus/Corporate discount Draft
I purchased Hyundai i10 – Sports M/T ON July 28,2009 and I was eligible for Exchange Bonus and Corporate Bonus draft for Rs.19,000/ which includes 15,000 as exchange and 4,000 as corporate bonus and I was given wait time for 6 months from date of purchase of car and am calling my dealer every week from Feb,2010 to know the status but am always told to wait for some weeks and now it’s almost 1 year and I have not received my draft yet and even am promised many times from dealer for callback but never got it, one of my colleague bought the same model car, few months before I bought my car and he received his draft in 6 months period from same dealer and am still waiting for it, Please look into the matter as expectation setting was wrongly set by Hyundai sales people and these days also Hyundai is also running same exchange/corporate bonus offer on cars and people do ask me about my draft and I still reply “no I haven’t received it yet” and then they think about buying Hyundai car. Also i have called many times HYunday customer service with complaint ID but am always told by representative that i will receive call back from higher authority in next 48 Hrs but its months now and no call back yet and am still calling them and they have same answer .Please help me to get my draft for Rs.19000/. as quickly as possible and i want to lodge complaint for wrong expectation settings and unprofessional attitude,
Hoping a prompt reply for your team.
h.[protected]@hmil.net
Regarding Exchange bonus/Corporate discount Draft
I purchased Hyundai i10 – Sports M/T ON July 28,2009 and I was eligible for Exchange Bonus and Corporate Bonus draft for Rs.19,000/ which includes 15,000 as exchange and 4,000 as corporate bonus and I was given wait time for 6 months from date of purchase of car and am calling my dealer every week from Feb,2010 to know the status but am always told to wait for some weeks and now it’s almost 1 year and I have not received my draft yet and even am promised many times from dealer for callback but never got it, one of my colleague bought the same model car, few months before I bought my car and he received his draft in 6 months period from same dealer and am still waiting for it, Please look into the matter as expectation setting was wrongly set by Hyundai sales people and these days also Hyundai is also running same exchange/corporate bonus offer on cars and people do ask me about my draft and I still reply “no I haven’t received it yet” and then they think about buying Hyundai car. Also i have called many times HYunday customer service with complaint ID but am always told by representative that i will receive call back from higher authority in next 48 Hrs but its months now and no call back yet and am still calling them and they have same answer .Please help me to get my draft for Rs.19000/. as quickly as possible and i want to lodge complaint for wrong expectation settings and unprofessional attitude,
Hoping a prompt reply for your team.
h.[protected]@hmil.net
Regarding Exchange bonus/Corporate discount Draft
I purchased Hyundai i10 – Sports M/T ON July 28,2009 and I was eligible for Exchange Bonus and Corporate Bonus draft for Rs.19,000/ which includes 15,000 as exchange and 4,000 as corporate bonus and I was given wait time for 6 months from date of purchase of car and am calling my dealer every week from Feb,2010 to know the status but am always told to wait for some weeks and now it’s almost 1 year and I have not received my draft yet and even am promised many times from dealer for callback but never got it, one of my colleague bought the same model car, few months before I bought my car and he received his draft in 6 months period from same dealer and am still waiting for it, Please look into the matter as expectation setting was wrongly set by Hyundai sales people and these days also Hyundai is also running same exchange/corporate bonus offer on cars and people do ask me about my draft and I still reply “no I haven’t received it yet” and then they think about buying Hyundai car. Also i have called many times HYunday customer service with complaint ID but am always told by representative that i will receive call back from higher authority in next 48 Hrs but its months now and no call back yet and am still calling them and they have same answer .Please help me to get my draft for Rs.19000/. as quickly as possible and i want to lodge complaint for wrong expectation settings and unprofessional attitude,
Hoping a prompt reply for your team.
h.[protected]@hmil.net
Regarding Exchange bonus/Corporate discount Draft
I purchased Hyundai i10 – Sports M/T ON July 28,2009 and I was eligible for Exchange Bonus and Corporate Bonus draft for Rs.19,000/ which includes 15,000 as exchange and 4,000 as corporate bonus and I was given wait time for 6 months from date of purchase of car and am calling my dealer every week from Feb,2010 to know the status but am always told to wait for some weeks and now it’s almost 1 year and I have not received my draft yet and even am promised many times from dealer for callback but never got it, one of my colleague bought the same model car, few months before I bought my car and he received his draft in 6 months period from same dealer and am still waiting for it, Please look into the matter as expectation setting was wrongly set by Hyundai sales people and these days also Hyundai is also running same exchange/corporate bonus offer on cars and people do ask me about my draft and I still reply “no I haven’t received it yet” and then they think about buying Hyundai car. Also i have called many times HYunday customer service with complaint ID but am always told by representative that i will receive call back from higher authority in next 48 Hrs but its months now and no call back yet and am still calling them and they have same answer .Please help me to get my draft for Rs.19000/. as quickly as possible and i want to lodge complaint for wrong expectation settings and unprofessional attitude,
Hoping a prompt reply for your team.
h.[protected]@hmil.net
Regarding Exchange bonus/Corporate discount Draft
I purchased Hyundai i10 – Sports M/T ON July 28,2009 and I was eligible for Exchange Bonus and Corporate Bonus draft for Rs.19,000/ which includes 15,000 as exchange and 4,000 as corporate bonus and I was given wait time for 6 months from date of purchase of car and am calling my dealer every week from Feb,2010 to know the status but am always told to wait for some weeks and now it’s almost 1 year and I have not received my draft yet and even am promised many times from dealer for callback but never got it, one of my colleague bought the same model car, few months before I bought my car and he received his draft in 6 months period from same dealer and am still waiting for it, Please look into the matter as expectation setting was wrongly set by Hyundai sales people and these days also Hyundai is also running same exchange/corporate bonus offer on cars and people do ask me about my draft and I still reply “no I haven’t received it yet” and then they think about buying Hyundai car. Also i have called many times HYunday customer service with complaint ID but am always told by representative that i will receive call back from higher authority in next 48 Hrs but its months now and no call back yet and am still calling them and they have same answer .Please help me to get my draft for Rs.19000/. as quickly as possible and i want to lodge complaint for wrong expectation settings and unprofessional attitude,
Hoping a prompt reply for your team.
h.[protected]@hmil.net
Regarding Exchange bonus/Corporate discount Draft
I purchased Hyundai i10 – Sports M/T ON July 28,2009 and I was eligible for Exchange Bonus and Corporate Bonus draft for Rs.19,000/ which includes 15,000 as exchange and 4,000 as corporate bonus and I was given wait time for 6 months from date of purchase of car and am calling my dealer every week from Feb,2010 to know the status but am always told to wait for some weeks and now it’s almost 1 year and I have not received my draft yet and even am promised many times from dealer for callback but never got it, one of my colleague bought the same model car, few months before I bought my car and he received his draft in 6 months period from same dealer and am still waiting for it, Please look into the matter as expectation setting was wrongly set by Hyundai sales people and these days also Hyundai is also running same exchange/corporate bonus offer on cars and people do ask me about my draft and I still reply “no I haven’t received it yet” and then they think about buying Hyundai car. Also i have called many times HYunday customer service with complaint ID but am always told by representative that i will receive call back from higher authority in next 48 Hrs but its months now and no call back yet and am still calling them and they have same answer .Please help me to get my draft for Rs.19000/. as quickly as possible and i want to lodge complaint for wrong expectation settings and unprofessional attitude,
Hoping a prompt reply for your team.
h.[protected]@hmil.net
Regarding Exchange bonus/Corporate discount Draft
I purchased Hyundai i10 – Sports M/T ON July 28,2009 and I was eligible for Exchange Bonus and Corporate Bonus draft for Rs.19,000/ which includes 15,000 as exchange and 4,000 as corporate bonus and I was given wait time for 6 months from date of purchase of car and am calling my dealer every week from Feb,2010 to know the status but am always told to wait for some weeks and now it’s almost 1 year and I have not received my draft yet and even am promised many times from dealer for callback but never got it, one of my colleague bought the same model car, few months before I bought my car and he received his draft in 6 months period from same dealer and am still waiting for it, Please look into the matter as expectation setting was wrongly set by Hyundai sales people and these days also Hyundai is also running same exchange/corporate bonus offer on cars and people do ask me about my draft and I still reply “no I haven’t received it yet” and then they think about buying Hyundai car. Also i have called many times HYunday customer service with complaint ID but am always told by representative that i will receive call back from higher authority in next 48 Hrs but its months now and no call back yet and am still calling them and they have same answer .Please help me to get my draft for Rs.19000/. as quickly as possible and i want to lodge complaint for wrong expectation settings and unprofessional attitude,
Hoping a prompt reply for your team.
h.[protected]@hmil.net
Regarding Exchange bonus/Corporate discount Draft
I purchased Hyundai i10 – Sports M/T ON July 28,2009 and I was eligible for Exchange Bonus and Corporate Bonus draft for Rs.19,000/ which includes 15,000 as exchange and 4,000 as corporate bonus and I was given wait time for 6 months from date of purchase of car and am calling my dealer every week from Feb,2010 to know the status but am always told to wait for some weeks and now it’s almost 1 year and I have not received my draft yet and even am promised many times from dealer for callback but never got it, one of my colleague bought the same model car, few months before I bought my car and he received his draft in 6 months period from same dealer and am still waiting for it, Please look into the matter as expectation setting was wrongly set by Hyundai sales people and these days also Hyundai is also running same exchange/corporate bonus offer on cars and people do ask me about my draft and I still reply “no I haven’t received it yet” and then they think about buying Hyundai car. Also i have called many times HYunday customer service with complaint ID but am always told by representative that i will receive call back from higher authority in next 48 Hrs but its months now and no call back yet and am still calling them and they have same answer .Please help me to get my draft for Rs.19000/. as quickly as possible and i want to lodge complaint for wrong expectation settings and unprofessional attitude,
Hoping a prompt reply for your team.
h.[protected]@hmil.net
Regarding Exchange bonus/Corporate discount Draft
I purchased Hyundai i10 – Sports M/T ON July 28,2009 and I was eligible for Exchange Bonus and Corporate Bonus draft for Rs.19,000/ which includes 15,000 as exchange and 4,000 as corporate bonus and I was given wait time for 6 months from date of purchase of car and am calling my dealer every week from Feb,2010 to know the status but am always told to wait for some weeks and now it’s almost 1 year and I have not received my draft yet and even am promised many times from dealer for callback but never got it, one of my colleague bought the same model car, few months before I bought my car and he received his draft in 6 months period from same dealer and am still waiting for it, Please look into the matter as expectation setting was wrongly set by Hyundai sales people and these days also Hyundai is also running same exchange/corporate bonus offer on cars and people do ask me about my draft and I still reply “no I haven’t received it yet” and then they think about buying Hyundai car. Also i have called many times HYunday customer service with complaint ID but am always told by representative that i will receive call back from higher authority in next 48 Hrs but its months now and no call back yet and am still calling them and they have same answer .Please help me to get my draft for Rs.19000/. as quickly as possible and i want to lodge complaint for wrong expectation settings and unprofessional attitude,
Hoping a prompt reply for your team.
h.[protected]@hmil.net
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Aug 13, 2020
Complaint marked as Resolved 
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Hyundai Motors — Exchange bonus not received

I purchased a new Santro no.UP15-AL-4640 on 17th August 2009 from Das Garage,Meerut.

I was also entitled for exchange bonus of Rs.10000/- which i should have recived after 3 months from the date of purchase/exchange but even after several months till date i've not recieved my exchange bonus.

Not even they are letting me know the tentative date of recieveing bonus.No cooperation is there from their side.

looking forward for help from consumer forum.

Thanks
Abhishek Rastogi
mob.[protected]
I had a santro in 2009 from Hyundai delhi.even after submitting all documents on time i had not received my exchange bonus till now.
The Director
Hundai service center Date:[protected]
Mission Road
Bangalore:

Sub: Deffective Bonnet and other Parts KA-41-M-252
Dear sir,
We have purchased The above Mentioned Santro Zing Model manufactured in the year 2005 November and registered the vehicle with Rajarjesweri nagr RTO vide chassis No MALAB 5HR5M-705375.
In the year 2006 end we observed some Bubbles on Edge of the bonnet LHS and RHS side and was duly informed to Mr suresh Branch Head and Body shop Satish.It was ignred at that time and after that in 2007 again informed to Suresh and Nagesh and also Satish for the same defect which turned from Bad to worst.

Mr Suresh And satish asked me to Talk to Regional Manager Mr Ashwin and also they took some photo graphs and mailed to Ashwin. They said it is up to Regional Manager to decide and not in our purview.
I sent mails and requested Mr Ashwin Regional Manager but found no response. During My discussion with Mr Ashiwin he said I have informed to Mr Suresh to change the bonnet at free of cost but not done as on this day.

On every service they avoided and now the we are finding the same defect in most of the body parts .we understand that it is a manufacturing defect but not any thing else.
In this connection I again discussed the matter with Mr Radhakrishna Director on 24th October 2009 and he recommended for the rubbing premier coat and paint.
Since this is the major problem and the painting is not the solution because of the manufacturing defect.
We request you to change the entire body as “FREE REPALCMENT” towards manufacturing defect which is observed before the Guarantee period and duly informed.
Since 23rd the vehicle is in your service center and we are spending Rs 1200/-on transportation by hiring taxi for business visits. we request you to reimburse the same and oblige.
Thanking you
Yours truly,
For Micropore

The Director
Hundai service center Date:[protected]
Mission Road
Bangalore:

Sub: Deffective Bonnet and other Parts KA-41-M-252
Dear sir,
We have purchased The above Mentioned Santro Zing Model manufactured in the year 2005 November and registered the vehicle with Rajarjesweri nagr RTO vide chassis No MALAB 5HR5M-705375.
In the year 2006 end we observed some Bubbles on Edge of the bonnet LHS and RHS side and was duly informed to Mr suresh Branch Head and Body shop Satish.It was ignred at that time and after that in 2007 again informed to Suresh and Nagesh and also Satish for the same defect which turned from Bad to worst.

Mr Suresh And satish asked me to Talk to Regional Manager Mr Ashwin and also they took some photo graphs and mailed to Ashwin. They said it is up to Regional Manager to decide and not in our purview.
I sent mails and requested Mr Ashwin Regional Manager but found no response. During My discussion with Mr Ashiwin he said I have informed to Mr Suresh to change the bonnet at free of cost but not done as on this day.

On every service they avoided and now the we are finding the same defect in most of the body parts .we understand that it is a manufacturing defect but not any thing else.
In this connection I again discussed the matter with Mr Radhakrishna Director on 24th October 2009 and he recommended for the rubbing premier coat and paint.
Since this is the major problem and the painting is not the solution because of the manufacturing defect.
We request you to change the entire body as “FREE REPALCMENT” towards manufacturing defect which is observed before the Guarantee period and duly informed.
Since 23rd the vehicle is in your service center and we are spending Rs 1200/-on transportation by hiring taxi for business visits. we request you to reimburse the same and oblige.
Thanking you
Yours truly,
For Micropore

The Director
Hundai service center Date:[protected]
Mission Road
Bangalore:

Sub: Deffective Bonnet and other Parts KA-41-M-252
Dear sir,
We have purchased The above Mentioned Santro Zing Model manufactured in the year 2005 November and registered the vehicle with Rajarjesweri nagr RTO vide chassis No MALAB 5HR5M-705375.
In the year 2006 end we observed some Bubbles on Edge of the bonnet LHS and RHS side and was duly informed to Mr suresh Branch Head and Body shop Satish.It was ignred at that time and after that in 2007 again informed to Suresh and Nagesh and also Satish for the same defect which turned from Bad to worst.

Mr Suresh And satish asked me to Talk to Regional Manager Mr Ashwin and also they took some photo graphs and mailed to Ashwin. They said it is up to Regional Manager to decide and not in our purview.
I sent mails and requested Mr Ashwin Regional Manager but found no response. During My discussion with Mr Ashiwin he said I have informed to Mr Suresh to change the bonnet at free of cost but not done as on this day.

On every service they avoided and now the we are finding the same defect in most of the body parts .we understand that it is a manufacturing defect but not any thing else.
In this connection I again discussed the matter with Mr Radhakrishna Director on 24th October 2009 and he recommended for the rubbing premier coat and paint.
Since this is the major problem and the painting is not the solution because of the manufacturing defect.
We request you to change the entire body as “FREE REPALCMENT” towards manufacturing defect which is observed before the Guarantee period and duly informed.
Since 23rd the vehicle is in your service center and we are spending Rs 1200/-on transportation by hiring taxi for business visits. we request you to reimburse the same and oblige.
Thanking you
Yours truly,
For Micropore

The Director
Hundai service center Date:[protected]


Sub: Deffective Bonnet and other Parts M-252
Dear sir,
We have purchased The above Mentioned Santro Zing Model manufactured in the year 2005 November and registered the vehicle with Rajarjesweri nagr RTO vide chassis No MALAB 5HR!125M-705375.
In the year 2006 end we observed some Bubbles on Edge of the bonnet LHS and RHS side and was duly informed to Mr suresh Branch Head and Body shop Satish.It was ignred at that time and after that in 2007 again informed to Suresh and Nagesh and also Satish for the same defect which turned from Bad to worst.

Mr Suresh And satish asked me to Talk to Regional Manager and also they took some photo graphs and mailed to Ashwin. They said it is up to Regional Manager to decide and not in our purview.
I sent mails and requested Mr Ashwin Regional Manager but found no response. During My discussion with Mr Ashiwin he said I have informed to Mr Suresh to change the bonnet at free of cost but not done as on this day.

On every service they avoided and now the we are finding the same defect in most of the body parts .we understand that it is a manufacturing defect but not any thing else.
In this connection I again discussed the matter with Mr Radhakrishna Director on 24th October 2009 and he recommended for the rubbing premier coat and paint.
Since this is the major problem and the painting is not the solution because of the manufacturing defect.
We request you to change the entire body as “FREE REPALCMENT” towards manufacturing defect which is observed before the Guarantee period and duly informed.
Since 23rd the vehicle is in your service center and we are spending Rs 1200/-on transportation by hiring taxi for business visits. we request you to reimburse the same and oblige.
Thanking you
Yours truly,
For Micropore
Dear Sir,
I had purchased accent car in jan. 2010 from malwa motors, kundali, sonepat, haryana against exchange of my old maruti alto car and that time i was promised an exchange bonus of rs. 10, 000/- within 3 months max. after having been submiited all required docs., about 8 months has gone and im still awaiting for my bonus of rs. 10, 000/-. also, im not geeting any feedback, satisfactory response from the concerns at the show room. hope the matter will be resloved through this forum.

Thanks
Sandeep lakra
0-[protected]
regis. no. :- HR 10P-0840

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