[Resolved] Hyundai Santro Xing — Service People | |||
I have given my car No.WB-20G-2372 in service at Mukesh Hyundai (Chetla Kolkata) on 04/10/10 there was problem in my stearing and they reapired some equipment was changed and I have taken delivery on 06.10.10.At the time of delivery I was waiting for service enginer Mr.Joydeb Das but he was so busy he couldnt attend me.I left the place after 25 minutes nobody attended me I repeatedly informed to your billing people please informed the engineer I want to inform me.After the service I didnt received any call from your service centre how they repaired but previously I used to get courtsey call from them. On particularly that day when I driven my car there was some some sound which is quite irritating what I have done today I have send my car with my driver to check it out why this sound he met Mr.Joydeb Daa and he informed my driver that this sound from bearing you have to change.I only asked him that why didnt you change on that particular day I would have not harrased and same time I dont have to pay the labour charge two times.This is totally unprofessional way to handle the job I simply asked his manager name and spoken to him he is Mr.Jayanta Lodh he is supporting his collegue he asked me to send the car once more for repair.I am sorry to say that this type of attitude you get from road side mechanic I didnt expect from Mukesh Hyundai.Previously my car was look after by Mr Raj I never faced this type of problem with him.I will think twice to give my car for servicing in Mukesh Hyundai. Thanks Ranjan Bhowmick ([protected]) Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
2 Comments | |||
Comments
i sanjeev kumar.pb02az1289.purcahe april2007.novelty hondely walo se purchase ki thi par mujhe ab tak 10000 rupee nhi mila exchage ki thi na gaddi exchage 10000 rupee unhe ne mujhe refund nhi kiye ab tak maine kafi bar un se ja kar pochoye par woh koi respose nhi dete or bolte hai jaha marji complant kar do.plz mujhe mere paise refund karwe jaye .thanks sanjeev kumar amritsar.my email id is [protected]@yahoo.co.in plz give me repose urgently.
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5th & 6th Floor, Coporate One (Baani Building), Plot No.5, Commercial Centre, Jasola, New Delhi, Delhi, India - 110025
Hyundai Santro — service
I've lodge a complaint to Hyundai customer care on 02nd September 2010 for poor service of my car, and the job is not done properly. but still it is pending. pls help me what can i do.