[Resolved]  ICFAI — No courseware for MS Finance

Address:Mumbai Suburban, Maharashtra

Hi , I enrolled for the MS Finance course in Nov 2007, my enrollment no is[protected]. Till date I have recieved books for the Alpha and Beta groups. ICFAI insists that they sent the Gamma books which I havent yet received. For the past one month I have been communicating with them regarding the same, all the assurances that I recieve from their branch in Mumbai tell me to collect the books for Gamma group from old students to study for the exams. ICFAI has the dispatch courier details , but no receipt details as I haven't received any of the books of the Gamma group. I request ICFAI to kindly send me the courseware instead of making me plead with old students from all over Mumbai for their books or return my fees of Rs 57,000.
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Aug 13, 2020
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ICFAI — Non-receipt of courseware

I am enrolled in MBA program for ICFAI ( MBA2058852 )

I am yet to receive the given study material:
Group Name Waybill No Dispatch Date Mode of Dispatch
MBA [protected] Nov 26 2007 BLUEDART
GROUP H

I may reiterate the fact that I have registered for the exams of Group H and due for the exams on April 08. As such I would require the study materials at the earliest to prepare for the exams.

I have marked mail to ICFAI and even tried at their Hyderabad HO office numbers. The phone lines are extremely busy and difficult to get. Even after trying for an hour or so, the lady who picked up the phone didn't bothered to listen and kept the STD line on hold for more than fifteen minutes. I has to disconnect the call.
Dear Ms.Smeeta Fernandes,

As per records courseware for Gamma was provided alongwith that of Group Beta by BLUE DART courier vide consignment [protected] on 25.01.2008, which was duly acknowledged at your end on 04-Feb-2008.

Receipt of courseware for Group Beta implies receipt of courseware for Group Gamma as well.

However, as a special case, courseware for Group Gamma is being re-sent through Firstflight courier to address available on records.

You may make arrangements to receive the same in 3-5 days and contact SSD for any further clarification.

Student Services Department

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