[Resolved]  ICICI Bank — Harassment of wife by ICICI Bank Satellite branch Ahmedabad's employee JALPA and created dispute between us forever.

Address:

Ahmedabad, Gujarat

Dear Sir,
I visited ICICI bank to get extra cheque for my car loan approval. When I went there, one of the employees Jalpa from Satellite branch Ahemdabad of ICICI bank told me about the scheme about wife's plan and children's plan. As I was not interested in the scheme, I said, I will let you know if I will think about this. She asked my contact information so I gave my contact number. I also told her to call on Saturday only as rest of the days I don’t keep my cell with me.
Now she called up again and again on working day to my given number. My wife picked up the call and she said that he want to talk to me. When my wife inquired about reason she replied its confidential thing and she cannot tell the reason to my wife. On the third call on Wednesday (12/0ct/2011) from her my wife argued that she only look after all my financial matter, so Jalpa can share the reason of call with my wife. Then she replied that mam, your husband visited our branch to transfer money to his daughter's account who is studying in pune. When my wife asked about confirmation with my name about the talk she said yes.
My daughter is just 9 and she lives with us in Ahmedabad. So my wife went to Satellite branch of ICICI bank and asked for the confirmation of the talk with my name then she said Yes. When my wife shows my photo and asked Jalpa, "is this the man who talked about the money transfer to pune for his daughter?" In reply to this she said mam I cannot remember the face of people who I talked to about this plans. HOW CARELESS SHE IS IN HER WORK THAT SHE DONT REMEMBER THE CUSTOMER AND TALKED WITH HER CUSTOMER?
Another employee of branch said it is not our job to identify the person, its job of Police. How ridiculous they are, first they play with someone's life and then reply with such answers.
So for satisfaction of my wife I went with my wife to ICICI bank satellite branch, so now to hide her blunder without looking at my face she said "Ye vo sir nahi he"
When I asked her to give me the number of the person who talked to her about transferring money to his daughter's account in pune. She said “I think there is not entry of the person who talked about money transfer to pune” and refused to do so. Now, when you play with somebody's life and not even helping him to solve the confusion created by you. What kind of people you are? Also how careless she is in her work that she makes such big blunders, causing someone's life hell.
I strongly suggest this kind of employee should be removed from their job. I am also thinking of going to consumer court for compensation for the mental disturbance caused to me, my wife and my two children.