ICICI Bank — ICICI bank service

Hi,

I am an old customer of ICICI bank as well as ex-employee of the bank.
I had worst experience with the bank many times and many of my friends shared their bad experience.

You take any product from the bank and i will share my experience.

- ICICI BANK ACCOUNT- salary. Normally for salary account, it should be good service, bank does so many unnessary entries in your account that you have to go and complain.
- The charges that you should not be debited with, unnessary debit and credit entries which bank does without to knowledge to you.
- Bank statement never on time. and if you want it urgently, then visit bank and pay for statement of your own account which they say that it is free. Wait in the bank at least 3-4 hours to get your number and then bare the ICICI person sitting in front of you, who will always try to be busy in work other than you! Means customer is the least priority for them!!

- CREDIT CARD - Here problem starts from applying for the card.
First, They themself do not know the PROCEDURE and REQUIREMENT for the card. ICICI spend at least 1 month in finalising this.
Second, they do not have co-ordination between themselfs, credit card dept, collection dept...etc.

- Customer care - You at least have to take out HALF AN HOUR to call to ICICI customer care. Beacuse the music runs for 10-15 minutes and then the person confirms the same information 100 times.
- Third, customer care executives have absolutely without knowledge and they do not listen to the customer. They tell you that within 3 working days this will happen..and so but within 3 weeks also it does not happen and we end up calling ICICI nunber of times.

It also agrred that ICICI has good faicilities but they do not let you enjoy that doing above things.

ICICI bank, if you really would like to give good service to customer then please take above points seriously and work on it.

Other wise only solution we have it, STAY AWAY FROM ICICI BANK and save your tiem and energy.

Regards,
Suffered customer of ICICI bank all products