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Fraud Transaction :- Rs. 58, 997/- Mr. Jitendra Kumar ICICI A/C No.[protected] and IFSC Code ICIC0001788 (ICICI BANK LTD. NAND NIKETAN TOWNSHIPESSAR HAZIRA SURAT, GUJARAT, PIN 394270)
Dear sir,
I am a ICICI bank customer holding with a account no :[protected]Hazira branch, surat) and I have sufficient of money in my account and suddenly on the date of 27/DEC/2014 I had been cheated with a hacker and loosed 58997 /- and not get even a sms messages when ten transactions had been done .
With these issue I went to bank and meet the manager about the incident discussed, but the manager also keep skipped of stating that the problem is related to the police and they should take action and responsible to do the investigation and the branch is not holding any responsibility about the Transactions happened.
It has been noticed that the 10 transactions had been purchased from different sites within the short time which is showing in the account summary.
As a precautions from my side I had blocked all the ATM card and account immediately with the complaint no registered: SR[protected] and SR[protected].
I had done the both complaints to hazira police station & hazira ICICI branch of surat.
It’s a shameful part that nobody had given positive response up to date and still iam keep rounding and waiting my time.
Therefore I am humble requesting to do the needful to part and justice to life as a citizen of India.
Waiting for you positive reply.
My contact number is [protected] and Email address is [protected]@YAHOO.COm
Regards,
Dear sir,
I am a ICICI bank customer holding with a account no :[protected]Hazira branch, surat) and I have sufficient of money in my account and suddenly on the date of 27/DEC/2014 I had been cheated with a hacker and loosed 58997 /- and not get even a sms messages when ten transactions had been done .
With these issue I went to bank and meet the manager about the incident discussed, but the manager also keep skipped of stating that the problem is related to the police and they should take action and responsible to do the investigation and the branch is not holding any responsibility about the Transactions happened.
It has been noticed that the 10 transactions had been purchased from different sites within the short time which is showing in the account summary.
As a precautions from my side I had blocked all the ATM card and account immediately with the complaint no registered: SR[protected] and SR[protected].
I had done the both complaints to hazira police station & hazira ICICI branch of surat.
It’s a shameful part that nobody had given positive response up to date and still iam keep rounding and waiting my time.
Therefore I am humble requesting to do the needful to part and justice to life as a citizen of India.
Waiting for you positive reply.
My contact number is [protected] and Email address is [protected]@YAHOO.COm
Regards,
Hello,
I have salary account in your bank and there was a fraudulent transaction activity through ATM card on 30th April 2015. As per customer care executives these transactions happened somewhere in Wolverhampton through card swipe, however, the ATM card was with me and I never shared any details with anybody. Below are the complaint details:
Complaint number:[protected]
Transactions:
1. MPS/SCHUH 195 /[protected]/0, Amount: 7, 237.48
2. MPS/PRIMARK /[protected]/0, Amount: 11, 057.26
3. Surcharge on above transactions on 09/05/2015, Amount: 199.17
Debit card: [protected]
SLA to resolve this complaint was 45 days which is already over and FYI, one of the transactions of amount Rs. 7237.48 was credited back on 18/05/2015 so why there is delay in amount reversal for other transaction(Rs. 11, 057.26) and surcharge (199.17) that was applied? Is one of the transactions fraud and other one is not? The worst part is, there is no communication between customer care, bank and your so called special technical team which is investigating the issue. So every time I call customer care or talk to bank executives, they will just say that investigation is in progress and will not even share contact details of anybody from technical team. I am curious to know if that special team works in isolation without any interaction with banks/customer care?
Mine is not the only case of fraudulent transactions. There have been so many such cases that happened in many salary accounts of my organization recently. The way we are losing our hard earned money is a big question mark on the security of our bank accounts.
Please resolve this issue ASAP as it is very annoying to follow up every second day with you without any fruitful result.
Regards,
Rakhi Dharmani
Contact: [protected]
I have salary account in your bank and there was a fraudulent transaction activity through ATM card on 30th April 2015. As per customer care executives these transactions happened somewhere in Wolverhampton through card swipe, however, the ATM card was with me and I never shared any details with anybody. Below are the complaint details:
Complaint number:[protected]
Transactions:
1. MPS/SCHUH 195 /[protected]/0, Amount: 7, 237.48
2. MPS/PRIMARK /[protected]/0, Amount: 11, 057.26
3. Surcharge on above transactions on 09/05/2015, Amount: 199.17
Debit card: [protected]
SLA to resolve this complaint was 45 days which is already over and FYI, one of the transactions of amount Rs. 7237.48 was credited back on 18/05/2015 so why there is delay in amount reversal for other transaction(Rs. 11, 057.26) and surcharge (199.17) that was applied? Is one of the transactions fraud and other one is not? The worst part is, there is no communication between customer care, bank and your so called special technical team which is investigating the issue. So every time I call customer care or talk to bank executives, they will just say that investigation is in progress and will not even share contact details of anybody from technical team. I am curious to know if that special team works in isolation without any interaction with banks/customer care?
Mine is not the only case of fraudulent transactions. There have been so many such cases that happened in many salary accounts of my organization recently. The way we are losing our hard earned money is a big question mark on the security of our bank accounts.
Please resolve this issue ASAP as it is very annoying to follow up every second day with you without any fruitful result.
Regards,
Rakhi Dharmani
Contact: [protected]
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Credit Card No: [protected]
I had received a call from Global Credit Services for ICICI Credit card payment on 13.04.09 and after that a person came to me and collected my cheque and told same will be clreared very soon on 15.04.09,
My Due date was 26.04.09 to clear my payment in credit card, but is was not done by them and till the date it was pending, further to this to clear my Credit payment i went to my near by ICICI bank and deposited case payment against my Credit Payment on 24.04.09 and I had cancelled my cheque against my Credit Card Payment,
I had not been no reponse from Global Credit Service center which deals Credit work for ICICI bank and for this I had a call at ICICI call center to get details about the Global Credit Service center they are just shifting their responsibilities to someone else which is highly annoying and frustrating, they told me
to contact Sandeep Ganguly[protected] which i never get connected to. Please solve the problem at the earliest and acknowledge me the same.
Regards
Lokraj