[Resolved] ICICI Bank — Abuse Talking on phone on Daily basis | |
Hi I am a credit card holder of an ICICI bank from several years & also I have maintained our record in a very good manner but one time I was late to deposit the amount due to some reason,then ICICI bank send some Jaat or illiterate guys to collect the payment at my home,I was not there on that time they used abusive language with my family members & given him like warnings that deposit the amount today any how,then I came back after few days & called to those guys,they again came to my home to collect the payment.After a long conversation, I have given the whole balance amount to them by cash because they were using such a abusive langauge which was not acceptable.so I have closed the matter but they have not given me any reciept on that time & told me that,due to long payment delay your card is being cancelled & not activate again.So I told them ok but you can give me some kind of proof of closing this account,then they told me that they will come within 2 working days after submitting the amount along with the closing letter of the credit card. But till now this account is going on & I have recieved so many massages on a monthly basis & now ICICI bank cross their limit,persons from ICICI bank keep calling me on a daily basis with such an illiteratic & villager abusive language due to this I am very disappointed because I was trying to make my life easier but it doesn't & also they had come to my office to give me card. Firstly they called for the sales,then collection,then for abuse ,I think this the best job which ICICI bank have done behind the wall. Well this is the situation,now tell me what can I do Now a days the persons who called me with the fantastic abusive language along with the Nos. are: [protected],[protected] & one No. is a landline STD code is 044 Please help me out for that. Thanks Was this information helpful? | |
Aug 13, 2020 Complaint marked as Resolved | |
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ICICI Bank Towers, Bandra-Kurla Complex, Mumbai, Maharashtra, India - 400051
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