[Resolved]  ICICI Bank Car Loan — Extra Amount Debit - No specific notification

Address:Mumbai City, Maharashtra

I am having an ICICI Bank car Loan against my Maruti WagonR issued in the month of July 2011 with loan number as LAMUM[protected].

Monthly EMI for Rs 5,266/- debits on 15th of every month. For this time on 15th Feb 2013 my account was short of funds and the debit for EMI bounced.
On 20th Feb 2013 i have been notified with a SMS that Rs 5695.63 is debited from my account against my car loan EMI which was due and my account balance was left to "0" balance.

On enquiry with ICICI bank call centre, i have been told that Rs 450/- as a penalty fee for EMI bounce leived on me and hence i will be charged total of Rs 5716/- which I am ok with as my account was short of funds on the EMI date.

But the not acceptable fact is I have not been informed by ICICI Bank at the time of debit of extra penalty amont of Rs 450/- as this extra amount is debited from your account as EMI bounce penalty. If some debit apart from my knowledge is made from my account, then same should have been notified to me in the Txn SMS/mail.
I am getting this information after I am calling in fear of some fradulent Txn from my account as account balance went zero "0" by ICICI bank customer care.

As per government regulations also every debit by bank from account should be notified to the customer with proper reason. which is not happeneing.

THIS BEHAVIOUR IS NOT EXPECTED FROM ICICI BANK.

Prashant Govil
[protected]
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Aug 6, 2021
Complaint marked as Resolved 
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ICICI Bank — EXTRA CHARGE ON DUE AMOUNT OF EMI

BANK CHARGE ME RS. 2000/- LATE EAD CHARGE INSTEAD OF RS. 1000/- ON MY EMI CARD NO. "[protected]". CAN I HOPE YOU EARLY ACTION ON MY THIS COMPLAINT.

ICICIBANK-CARLOAN — I am not receiving my claim amount

i am not received my pf amount my pf account nomber DL/[protected] my applicasion received in 30.04.2009
Dear Mr. Sureshkumar,

We're sorry to hear about your experience.
Please write to us with your contact details at [protected]@icicibank.com. We'll contact you and work to address your issue.

Regards,
ICICI Customer Service Team.

CAR LOAN — unnecessary of emi

To, Date:[protected]
The Manager
HDFC BANK
Safderjung Branch,
New Delhi


Subject: Complaint Against Unnecessary ECS Bouncing Charges Charged By your
Bank Of My Car E M I loan A/C No. 2883634.

Dear Sir,

In reference to the above I state that your bank is claiming un necessary bouncing charges for the ECS of the EMI of my car loan for four months which is un fair.

For your information I have sufficient funds in my account of State Bank of Patiala Janak Puri Branch.

You are Requested to clear the matter at the earliest so that NOC may be released from the Bank.


Thanking you,

Yours truly,




(SUNIL SHARMA)
M-[protected]
D-3/19, Vashist Park
Pankha Road,
New Delhi-110 046

ICICI Bank Auto Loan — Double EMI Charge

Details of complaint: I, Sunil Dobhal have Loan account No. LADEL[protected]. and registered complient No.[protected] at customer care to Mr. Kamlesh.

Again i spoke and genrate new complient no.[protected] and i am not getting any responce.

they charge dobuble emi from my account for the month of april_09 and take Cash month of Dec_08
today May - 10, my money not refund
Dear Sunil,

We're sorry to hear about your experience. We'll contact you and work to address your issue.

Regards,
ICICI Customer Service Team
Dear Prashant,

We have made a note of your contact details. Our official will get back to you soon to assist you.

Regards,
ICICI Bank Customer Service Team.

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