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ICICI Bank - Charging Annual Fee for replace Debit/ATM card

 
2 Reviews
User
  krupakarram on Mar 8, 2012
I am an accountholder in ICICI bank for more than 10 years under account number 001601006938. I am a privileged customer. I noticed an amount of Rs.109/- was debited in my account towards debit card fee for card no. ending 4591 and another entry of Rs.109/- (Debit) towards debit card fee for card no. ending 6153 on 03.02.2012. At present I am having only one debit card no. ending with 4591. Card number ending with 6153 was a silver card issued by ICICI bank two/three years after the opening of SB account and subsequently the same was upgraded to Gold card – No. ending 4591 – during Sept.2005. As per the instructions of the ICICI Bank phone banking official, I destroyed the silver card on receipt of new upgraded card. Complaint to the Bank thro e-mail and phone banking is of not attended to.
I wish to inform that, the card fee charged against card no. ending 6153 is not in order and I request for the reversal of the same.

Yours faithfully,
R.KRUPAKAR
Complaint comments 1 Comment     Updated:
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Hi,

We are sorry for the inconvenience caused to you. We have made note of your account number. Our official will get back to you soon.

Regards,
ICICI Bank Customer Service Team

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    ICICI Bank - Charging Annual Fee for replace Debit/ATM card