Charging Annual Fee for replaced Debit/ATM card
I am an accountholder in ICICI bank for more than 10 years under account number 001601006938. I am a privileged customer. I noticed an amount of Rs.109/- was debited in my account towards debit card fee for card no. ending 4591 and another entry of Rs.109/- (Debit) towards debit card fee for card no. ending 6153 on 03.02.2012. At present I am having only one debit card no. ending with 4591. Card number ending with 6153 was a silver card issued by ICICI bank two/three years after the opening of SB account and subsequently the same was upgraded to Gold card – No. ending 4591 – during Sept.2005. As per the instructions of the ICICI Bank phone banking official, I destroyed the silver card on receipt of new upgraded card. Complaint to the Bank thro e-mail and phone banking is of not attended to.
I wish to inform that, the card fee charged against card no. ending 6153 is not in order and I request for the reversal of the same.