[Resolved]  ICICI Bank Credit Card — unethical practice by ICICI Bank

Dear Sir,

This is in regards to my father's ICICI Bank Credit card.
This card was offered free to my father.
My father never ever used the card, until one day a telecaller called him up and told him that since " you dont use the credit card, could we please pay your Vodafone bill from it ". my father replied in the affirmative.

for next few months the mobile bill was paid by ECF facility of the credit card. however one day when my father went to pay the credit card bill he realised that it was better if he directly paid the bill to vodafoneand wanted to withdraw from the facility.

we wrote an email and also a letter to the bank to cancel the facility.A telecaller called up and asked us to cut the card and send it to the bank.(we did the same )

Post this my father started paying his own vodafone bill only to realize that the bank still was paying it.there was double payment of the vodafone bills.

We once again called up and the bank telecaller said it will stop.. however it continued.
We decided not to pay the bill for the credit card and told the telecaller so.. she said its ok dont pay and the card will automatically stop.

we were surprised to recieve a bill of Rs.10, 000 /- for the same .

Next we realised that, the money was taken away from my sisters school fees account withing 48 hrs.

Is This what you call service.???

I would like to know of what next could be done.. I want to take this matter to the highest authority in ICICI Bank and.. bring to their notice o the fraud that the company does.

Please let know

Thanking You
Warm Regards

Niraj PArekh
Assitant Vice President
ZEE TV
GSM [protected]