[Resolved]  ICICI Bank Credit Card — wrong Statement details

I hold an ICICI credit card. I am really sorry to state that I am very disappointed with your services.
I have brought it to your department's notice 100 times about changing my billing address but the change has still not been done. The consequences being that i have not been able to receive my statements and I am not at all comfortable about paying the amount as stated by you call centre executives.

Your customer care executives are not at all cooperative and behave in an unruly manner which is not expected of such a prestigious bank.

You don't have the courtesy to forgo the late payment and interest charges levied despite of the fact that I am not getting my statements.

Request you to exclude all late payment fees and interest charges (which include service charges also) and let me know the closure amount of the card asap.

Otherwise I would have to escalate this case further. my number is [protected]
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Aug 14, 2020
Complaint marked as Resolved 
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