[Resolved]  ICICI Bank Credit Card — Settlement Fraud

ICICI credit card collection agency has duped me by 12K. one of the guys gave me a receipt stating its full&final and took payment of 6K.Attached receipt of the same

The guy told me i need to make the payment before a get a letter and also said he will write on the receipt. Though the receipt says its not valid for full n final, he still said it holds true for full and final and he will send me the letter in a day's time. when i didnt rec the letter I tried to contact on the same agency number however it seems to be a common mobile number amoungst the team there. They asked me to talk to thier senior ajay shrivastav at [protected] and thats when i came to know these guys have duped me and this is one of their ways to recover money.

customer care says they cant help.

they have been calling at my home and abusing my parents and even talking to my neighbours. they hardly call me . I have done reconcilitaion but the collection agencies are neither ready to reconcile nor agree on my reconciliation.

when i asked them for statements they have asked me to pay minimum balance to generate my statements

now they have debited my bank accounts with 6K.

i have been patienetly dealing with them but the worst part is they are abusing my parents and everybody else even after duping me for 12K.

they have no answer on full & final settlement and are just been abusive to me and even my family