[Resolved]  ICICI Bank Credit Card — ONLINE FRAUD TRANSACTIONS ON MY CARD

Address:Ghaziabad, Uttar Pradesh

Dear Sir/ Madam,

Today some body has done fraud with me on my credit card and has done some transactions. i have filed the complaint with ICICI bank regarding these fraud transactions which i have never made and requested them to refund my amount whihc i have never paid my self. The complaint filed are as under.

I request you to take this matter with ICICI bank to expedite it fast so as to get the amount credited in my account ASAP. I am also going to lodge a FIR against these transactions.

To, 31/03/2010
ICICI Bank
Dispute department
Mumbai
Sub: Fraudulent use of my Credit card
Credit card No: Credit card No- [protected]
Request no lodged to customer care: SR[protected]
Dear Sir,
Please have reference to the telephonic call I have had with your executives wherein I have explained that my credit card no as aforementioned has been misused by some body and some on line transactions have been made on 30/3 and 31/3/10. This is to inform you that I have not shared my credit card details with anybody and not given my card to any body . I am giving hereunder the details of the fake transactions done on my credit card.

Card Number : [protected] - VISWAS BHATT
Date Ref. Number Transaction Details Transaction Amount
Domestic Transactions
30/03/2010 74678720090029880326284 Bharti Airtel Ltd(MCHEK) Rs. 444.00(DR)

30/03/2010 74678720090029933418104 Bharti Airtel Ltd(MCHEK) Rs. 100.00(DR)
30/03/2010 74678720090029880326219 Bharti Airtel Ltd(MCHEK) Rs. 444.00(DR)
30/03/2010 74678720090029880326193 Bharti Airtel Ltd(MCHEK) Rs. 444.00(DR)
30/03/2010 74678720090029880326169 Bharti Airtel Ltd(MCHEK) Rs. 444.00(DR)




In the view of above I have requested you to block my credit card and lodge my complaint .I further request you to refund my amount which have been charged fraudulently on my card. Please do the enquiy and also let me know who has been misusing the card so that I can also be alert for further usage.Please make it sure that I have not done any transaction on my credit card on 30 and 31st march and if there are any transactions other than above then I do not have knowledge as only above transactions are visible in the credit card statement online up to now.
Regards,

Viswas Bhatt
Card Number : [protected]
To, 31/03/2010
ICICI Bank
Dispute department
Mumbai
Sub: Fraudulent use of my Credit card
Credit card No: Credit card No- [protected]
Request no lodged to customer care: SR[protected]
Dear Sir,
Please have reference to the telephonic call I have had with your executives wherein I have explained that my credit card no as aforementioned has been misused by some body and some on line transactions have been made on 30/3 and 31/3/10. This is to inform you that I have not shared my credit card details with anybody and not given my card to any body . I am giving hereunder the details of the fake transactions done on my credit card.]

Card Number : [protected] - VISWAS BHATT
Date Ref. Number Transaction Details Transaction Amount
Domestic Transactions

30/03/2010 74568220089650042900315 TATA INDICOM Rs. 1,900.00(DR)

31/03/2010 NOT AVAILABLE WITH ME Rs 100


31/03/2010 NOT AVAILABLE WITH ME TATA INDICOM Rs. 1,900.00(DR)



In the view of above I have requested you to block my credit card and lodge my complaint .I further request you to refund my amount which have been charged fraudulently on my card. Please do the enquiry and also let me know who has been misusing the card so that I can also be alert for further usage.
Please make it sure that I have not done any transaction on my credit card on 30 and 31st march and if there are any transactions other than above then I do not have knowledge as only the transactions on 30/3 are visible in the credit card statement online up to now.
Regards,

Viswas Bhatt
Card Number : [protected]
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Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

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Dear Viswas,

We are the customer service team at ICICI Bank. We have made a note of your credit card number and your concerns as mentioned here. We will contact you and work to address your issue at the earliest.

Regards,
ICICI Customer Service Team.

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