[Resolved] ICICI Bank Credit Cards — Payment Not credited in my Credit Card Account | |
I am a regular customer of ICICI Bank Credit Cards Since 2004. In the month of April'2009 I have paid my Credit Card Bill's Minimum Amount due Rs. 3000/- by cheque vide cheque No. 124444 favouring ICICI BANK CREDIT CARD WITH MY CARD NO. But in the Next Month, i.e in the month of May, statement didn't show credit of said cheque to my Credit Card account. More over, they charged me late payment fee & interest charges. on my inquiry, they waived the late fee and interest charges levied on late fee. but didn't credited my cheque of Rs. 3000.00 in the said account. I went to my Central Bank from which I have issued cheque of Rs. 3000.00. The Bank personnel told me that the amount is debitted from my a/c in favor of Credit Card. Again I went to ICICI Bank Navsari Branch with my Central Bank's statement. but they are still ignoring that my cheque is not credited in my said credit card account. Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
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ICICI Bank Towers, Bandra-Kurla Complex, Mumbai, Maharashtra, India - 400051
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Kindly write to us at [protected]@icicibank.com, with the subject line as ‘Customer Service – Credit Card'. Request you to provide the relevant details of your card, along with your full name and contact details.
We will be glad to assist you.
Regards,
Nazia Sayeed
Office of the Nodal Officer
ICICI Bank