[Resolved]  ICICI Bank Credit Cards — Recovery of payment

Address:

Pune, Maharashtra

Hi Team,

I am an ICICI Bank credit card user and i recently came to know about consumer complaints so i am launching this complaint in this forum hoping it will help me or any other victim of ICICI Bank.

I was a regular user of ICICI bank credit card and never defaulted the amount in 18 -20 months period. One of the month due to some financial adjustments i was not able to pay the credit card amount, from that month i stared getting recovery calls from ICICI bank and i informed them that this month due to some financial adjustments i was not able to pay the amount so i will be paying it next month with all the due charges. After this conversation the ICICI bank agent stated abusing me and started giving bad words. The statements which he used was "If you are incompetent to pay why are you using the card". He also abused me on parents name.

Since that month ICICI Agents are coming to my place and harassing me my old parents, due to this if something happens to my parents ICICI bank will be responsible for this.

Scenario 1:
One of the executives came to my house and informed my parents that we are going to seal your residence in an hours time so take out all your belongings and be ready.

Scenario 2:
Next month one of the executives called me and abused me on my religion saying people belonging to your caste are always in the defaulters list. The name of the person was farhan and his contact number is[protected].

Scenario 3:
Next month one of the executives called me and said that we will be getting police to you place and will be arresting you so be ready.

Scenario 4:
Next month one of the executives called me and said that you have been called to our ICICI bank head office which located at Bhandarkar rd, Pune. As per him i went there and met Mr. Paramjeet Sing (Head of recovery department), instead of listing to me this person was only interested in the payment and statement he used was "Whatever happened to me is not my business the only concern i have is payment, just tell me when are you making the payment"